- Provide telephone/email technical troubleshooting support to all R3 clients. Our clients require IT support ranging across a variety of categories.
- Perform advanced troubleshooting steps to resolve various technical issues related to hardware and software problems.
- Follow-up on open tickets, keeping the clients informed of any updates to their tickets.
- Log accurate and detailed notes within the ticketing system.
- Serve as technical escalation point of contact for Level 1 Solution Center Engineers.
- Configure and troubleshoot issues related to the following technologies: Windows Server, Active Directory, Windows and Mac OS, laptop and desktop hardware, Anti-Virus, Email Security, and Microsoft 365 Applications.
- Regularly update client documentation to ensure consistent accuracy.
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Software Center SW Process Engineer
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Cognito Cyber Group Mc Lean, United StatesWork requirements. The candidate shall develop and maintain a modern micro-service oriented, high profile, mission-enabling application. The candidate shall join the existing development team and provide full-stack application development support for a newly developed Sponsor sys ...
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Cognito Cyber Group Mc Lean, United StatesThe candidate shall develop and maintain a modern micro-service oriented, high profile, mission-enabling application. The candidate shall join the existing development team and provide full-stack application development support for a newly developed Sponsor system to be deployed ...
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Senior Software Engineer iOS
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Cyber Security Project Engineer
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Power Design Engineer
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Project Integrator
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General Dynamics Information Technology Mc Lean, United StatesThis position is responsible for delivery of customer-focused projects. The individual will work closely with other project managers and various software engineering, infrastructure, and technical operations teams to assess requirements, coordinate resources, and deliver projects ...
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Research Scientist I
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Penetration Tester
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General Dynamics Information Technology Mc Lean, United StatesSeize your opportunity to make a personal impact as a Penetration Tester supporting customer activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Penetration Tester, you wi ...
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Amazon Data Services, Inc. Careers Mc Lean, VA, United States Full timeAre you interested in using data and science to solve the largest scale problems in AWS Data Center Global Operations? Do you want to play a critical role in developing the future of repair in Data Center Operations through Machine Learning? Come join us The Central Infrastructur ...
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Software Developer
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General Dynamics Information Technology Mc Lean, United StatesEnsure the safety and security of our nation as a Software Developer at GDIT. You'll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your bes ...
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Cyber Security Project Engineer
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General Dynamics Information Technology Mc Lean, United StatesSeize your opportunity to make a personal impact as a Cyber Security Project Engineer supporting customer activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Cyber Securit ...
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Analog Power Design Engineer
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General Dynamics Corporation Mc Leansville, United StatesResponsibilities for this Position Analog Power Design EngineerID: USA-NC-McLeansvilleRequired Clearance: Top Secret, obtainable within reasonable time based on requirementsPosted Date: 4/30/2024Category: Engineering-HardwareEmployment Type: Full TimeHiring Company: General Dynam ...
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Analog Power Design Engineer
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General Dynamics Mission Systems Mc Leansville, NC, United StatesRequires a Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field. Also requires 5 years of job-related experience, or a Master's degree plus 3 years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Top Secret s ...
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Java Architect
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Power Design Engineer
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General Dynamics Mission Systems Mc Leansville, NC, United StatesRequires a Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field. Also requires 8 years of job-related experience, or a Master's degree plus 6 years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Top Secret s ...
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Power Design Engineer
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General Dynamics Corporation Mc Leansville, United StatesResponsibilities for this Position Power Design Engineer - $10K Sign-On BonusID: USA-NC-McLeansvilleRequired Clearance: Top Secret, obtainable within reasonable time based on requirementsPosted Date: 4/17/2024Category: Engineering-HardwareEmployment Type: Full TimeHiring Company: ...
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Senior Network Engineer
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QinetiQ US Mc Lean, United StatesCompany OverviewWe are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields ...
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Analog Power Design Engineer
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General Dynamics Corporation Mc Leansville, United StatesResponsibilities for this Position Analog Power Design Engineer - $10K Sign-On Bonus OfferedID: USA-NC-McLeansvilleRequired Clearance: Top Secret, obtainable within reasonable time based on requirementsPosted Date: 4/30/2024Category: Engineering-HardwareEmployment Type: Full Time ...
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Analog Power Design Engineer
1 week ago
General Dynamics Corporation Mc Leansville, United StatesResponsibilities for this Position · Analog Power Design Engineer - $10K Sign-On Bonus Offered · ID: · USA-NC-McLeansville · Required Clearance: · Top Secret, obtainable within reasonable time based on requirements · Posted Date: · 4/30/2024 · Category: · Engineering-Hardware · E ...
Solution Center Engineer II - Mc Lean, United States - R3 LLC
Description
As a Solution Center Engineer II, you, and your team of are the face of R3 to our clients. You should bring a high level of customer-centric focus blended with technical expertise that aligns what we do as a business to our client's mission.
Responsibilities and Duties:
Your responsibilities will be broad and will include, but are not limited to the following:
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