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    client support service professional - Columbus, OH, United States - Randstad US

    Randstad US
    Randstad US Columbus, OH, United States

    1 week ago

    Randstad US background
    Description
    client support service professional.


    • columbus , ohio
    • posted april 5, 2024

    job details
    summary


    • $ $19.17 per hour
    • temporary
    • bachelor degree
    • category management occupations
    • referenceAB_4507911
    job details

    Our client is seeking dedicated individuals to join their team as Client Support Service Professionals.

    In this role, you will handle incoming phone calls regarding various service inquiries on client accounts, providing accurate and efficient assistance while maintaining high departmental performance metrics.

    This position offers opportunities for growth and development in a dynamic and fast-paced financial service environment.


    Key Responsibilities:

    • Respond to incoming phone calls regarding client service inquiries with accuracy and efficiency.
    • Provide support for client Cash Management products and services, client Online (website), Mobile app, and general account or financial-related inquiries.
    • Maintain professionalism and deliver world-class service to clients at all times.
    • Contribute effectively to a fast-paced, team-oriented environment.
    • Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center.

    Requirements:

    • Highly professional and career-driven individual committed to delivering exceptional service.
    • Ability to thrive in a fast-paced, team-oriented environment.
    • strong multitasking skills and the ability to adjust quickly to changes.
    • Availability for a hybrid schedule, with three days in-office and two days remote.
    • Flexibility to work 8-hour shifts starting as early as 7 AM and ending as late as 10 PM, including occasional weekends.

    Note:
    This position will begin with remote training and transition to a hybrid schedule.

    Successful candidates will have the opportunity to develop their skills and contribute to the success of our client's financial service operations.


    If you are a motivated and customer-focused individual looking for a rewarding career opportunity, we encourage you to for the Client Support Service Professional position with our client.

    Join us in delivering world-class service to our valued clients.


    salary:
    $ $19.17 per hour


    shift:
    First

    work hours: 8 AM - 5 PM


    education:
    Bachelors

    Responsibilities

    • Ability to contribute in a fast paced, team-oriented environment.
    • Aptitude to multi-task and adjust quickly to change in a busy financial service center
    Skills


    • Customer support
    • Excel
    • Word
    Qualifications


    • Years of experience: 2 years
    • Experience level:
    Experienced

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact


    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.


    get in touch
    we are here to help you with your questions.

    AB


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