A Technical Support Engineer is a professional who provides assistance and troubleshooting for technical issues related to a product or service - Obetz, United States - Velocity Enterprises

Velocity Enterprises

Verified Company

Obetz, United States

2 days ago

Posted by:

Michael Johnson

beBee Recruiter

We are constantly striving to improve our products at Text Control. If you are a passionate developer, we need your help

If you enjoy working in product teams and taking ownership of support cases or key accounts, then Text Control is the perfect place for you.

Responsibilities:

Provide technical support for our products, including TX Text Control, TX Spell, and DS Server, through email, live chat, and phone calls.
Reproduce and troubleshoot issues, and communicate them with our development teams.
Contribute to product development by addressing problems and fulfilling feature requests.
Act as a liaison between customer requirements and our development teams.

Excellent communication skills, with proficiency in English.
Experience in software development using one or more programming languages, such as C++, C#, or JavaScript.
Ability to work independently and in small teams.
Self-motivated and able to work efficiently.
Experience in software testing.

We are looking for long-term partnerships and aim to grow together. Our work environment is performance-driven yet relaxed.