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Technology Integration Specialist
3 days ago
Chelmsford Public Schools Chelmsford, United StatesThe TIS will train staff in any new technology initiatives, hardware, software, curriculum tools, as they become available in the district. The TIS also performs regular interaction with any/all curriculum tools to assist staff with the proper use of these programs. The Technolog ...
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Technology Specialist
1 week ago
Wayside Youth & Family Support Network Framingham, United States Part timeCome demonstrate your passion for child & family empowerment by joining the Wayside team At Wayside, you can expect to be part of an inclusive, innovative, and equity · - focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts' ...
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Information Technology Specialist
3 weeks ago
Passion Dental Marlborough, United StatesThe Information Technology (IT) Specialist will monitor and update computer systems, assess and troubleshoot errors, promote digital security, and provide technical support to employees. The IT Specialist will also ensure all electronic systems are running effectively and efficie ...
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Technology Services Specialist
1 week ago
Mass College of Art and Design Boston, United StatesAbout MassArt: · Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of th ...
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Technology Services Specialist
1 week ago
Massachusetts College of Art and Design Boston, United StatesCategory: · - Professional- Department: · - Information Technology- Locations: · - Boston, MA- Posted: · - May 22, 2024- Closes: · - Jun 24, :59 PM EDT- Type: · - Full-time- Position ID: · **About MassArt**: · Founded in 1873, having celebrated its 150th anniversary in 2023, Mass ...
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Machine Technology Specialist
3 weeks ago
Milton CAT Londonderry, United StatesOverview: · Are you knowledgeable in heavy equipment technology and site development? Are you a skilled operator with excellent communication skills? Milton Cat is looking for a Machine Technology Specialist in our New Hampshire and Southern Maine territory. This individual will ...
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Information Technology Support Specialist
1 week ago
Wakefield Public Schools Wakefield, United States**REPORTS TO**: · Technology Director · **SALARY RANGE**: · $46,000- $52000 · **POSITION RESPONSIBILITIES**: · The Wakefield Public Schools Technology Department is looking for an hourly Information · Technology Support Specialist in support of our help desk. The Information Tech ...
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Specialist for Food Technology
3 weeks ago
Eclipse Innovations Hingham, United StatesCookies may not be high-tech products, but the machines we use to bake them certainly are. At Griesson - de Beukelaer, we combine our baking tradition with the latest technological standards to create cookies, pastries, and snacks that bring a smile to people's faces. As a modern ...
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Specialist for event technology
2 days ago
Apex Innovations Malden, United StatesThe job portal StudentJob connects candidates with top employers. StudentJob is part of YoungCapital, the recruitment specialist for students, graduates, and young professionals. · We are looking for motivated and technically interested individuals in Düsseldorf and surrounding a ...
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Training for Specialist in Wastewater Technology
3 weeks ago
Stellar Enterprises Turkey, United StatesTraining Specialist for Wastewater Technology (m/f/d) · The Association for Wastewater Management · Geltendorf - Eresing · is looking for a · Trainee (m/f/d) for the profession · Specialist for Wastewater Technology · to join our team. · The complete job advertisement · can b ...
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Quantum Ventures Marble, United StatesMarble Metal Technology Specialist with a focus on Machining Technology (m/f/d) · Job Description: · This is a recognized training profession according to the Vocational Training Act. The training takes place primarily in the training company and in vocational school. · Content a ...
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Training for Packaging Technology Specialist
2 days ago
Aurora Ventures Milton, United StatesAre you finishing your school career this summer and looking for an exciting and challenging start to your professional life? Join our team as an apprentice packaging technologist in Viersen 2024. · In our modern packaging facility, you will encounter a variety of interesting top ...
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Per Diem Assistive Technology Specialist
1 week ago
Northeast Arc Danvers, United StatesAre you looking to join one of Massachusetts' most innovative and committed organizations? Northeast Arc is a premier provider of services devoted to strengthening the abilities of all. We are a non-profit human services provider located in Danvers. We are a mission-driven agency ...
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OfficePro, Inc. Cambridge, United States**WHAT YOU'LL DO** · The IT Event Producer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experien ...
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Marketing Technology Specialist
3 weeks ago
Veracode Burlington, United StatesVeracode is looking to hire a motivated and enthusiastic Marketing Technology Specialist to join our Revenue Operations team. The Revenue Operations team supports both the Marketing and Sales functions, covering technology, process, analytics and enablement. · This position will ...
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Omega Enterprises Malden, United StatesYour tasks: * Maintenance and repair work on rail vehicles * Proper execution of welding and soldering connections * Assembly and disassembly of components and assemblies * Control technology * Proper production and assembly of steel construction and sheet metal groups * Maintena ...
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Titan Ventures Somerville, United StatesOn the same wavelength with our customers, our approximately 2,800 employees at our contact center locations in Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen, and Bottrop, which have been owner-managed since 1999, are committed. We not only find the right tone for companies ...
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Information Technology Support Specialist
2 weeks ago
UTEC Lowell, United StatesJob Title: Information Technology Support Specialist · Reports to: Director of Information Technology · Type: Full Time · Category: Information Technology · Background on UTEC, INC.: · UTEC's promise is to ignite and nurture the ambition of our most disengaged youth to trade v ...
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Information Technology Support Specialist
1 week ago
UTEC, Inc Lowell, United StatesJob Description · Job DescriptionJob Title: Information Technology Support Specialist · Reports to: Director of Information Technology · Type: Full Time · Category: Information Technology · Background on UTEC, INC.: · UTEC's promise is to ignite and nurture the ambition of our ...
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Information Technology Support Specialist
2 weeks ago
UTEC Lowell, United StatesJob Title: Information Technology Support Specialist · Reports to: Director of Information Technology · Type: Full Time · Category: Information Technology · Background on UTEC, INC.: · UTEC's promise is to ignite and nurture the ambition of our most disengaged youth to trade v ...
Onsite Support Specialist Technology Billerica, MA - DGI Communications
2 weeks ago
Description
Billerica, MA | Full Time **Onsite Support Specialist Technology**
**JOB SUMMARY**
The Onsite Support Specialist provides direct onsite assistance and technical support to our clients staff and employees, supplying a range of support focused tasks on the integrated Audio-visual systems and conferencing systems.
The successful person will be expected to have experience operating and high-level troubleshooting of complex audio-visual solutions with diverse products in a commercial business environment. They must have strong communication, professionalism, presentation, product demonstration, motivation, follow-up, documentation, organization, prioritization, customer service and multitasking skills. In addition, a can-do attitude, a strong work ethic and the ability to build relationships with team members and customers with varying personalities.
**Duties and Responsibilities:**
Report each day to client site and check in with client support team on daily tasks.
Interact with client Customer Help Desk ticketing system to respond to end user requests.
Operate and test daily functionality of all AV and integrated conference rooms.
Perform routine testing and problem diagnosis for all installed conference room systems and equipment. (projectors, microphones, speakers, amplifiers, cameras, and displays)
Perform preventative maintenance to resolve problems or identify problems requiring escalation to appropriate manager, vendor, or manufacturer.
troubleshoot AV/V problems on the fly as required, emergency as well as non-critical situations.
Assist with company meetings/functions as required.
Setup and breakdown of all onsite meetings
Daily system testing to confirm equipment and room system is functional.
Responsible for documenting, communicating, and escalating all break fix issues to their manager and DGI service team for resolution.
Perform remote testing with DGI engineers as required.
Act as a conduit for all communications between client team and DGI Service Team.
Ensure all conferencing systems and spaces are presentable and ready for use.
**Requirements:**
1-3 years of experience in the AV Industry, IT industry, and/or Customer Service and Support.
Excellent organizational, time management, and communication skills.
High standard of personal integrity & professionalism.
Basic understanding of Audio principles, audio conferencing, DSP hardware and software.
Ability to read, interpret, and understand an AV signal flow/schematic.
Demonstrated working knowledge of AV practices and procedures.
Working knowledge of IP addressing and IP networking
Fluent in using Remote & VPN software, Team Viewer, etc.
Working knowledge with Crestron hardware, system design, software.
Proficient with Mac and PC operating systems and platforms, as well as Microsoft office suite (Word, Excel).
The ability to organize and manage workload in accordance with service schedule requirements.
Ability to work and think independently and ensuring to meet deadlines.
The ability to problem-solve and manage responsibilities with minimal supervision.
The ability to conduct a business meeting, present to an audience and conduct solution training.
Videoconferencing experience including operation, call set-up and related equipment.
Experience and knowledge of web conferencing tools such as WebEx, Zoom, Cisco conferencing, etc.
Minimum high school diploma or equivalent
Certifications: CTS, Extron AV Associate, Cisco, Zoom, WebEx preferred
