Information Technology Specialist - Marlborough, United States - Passion Dental

Passion Dental

Verified Company

Marlborough, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Information Technology (IT) Specialist will monitor and update computer systems, assess and troubleshoot errors, promote digital security, and provide technical support to employees.

The IT Specialist will also ensure all electronic systems are running effectively and efficiently to the Company's needs. The IT Specialist reports directly to the Chief Technology Officer and Chief Operating Officer.

Information Technology Specialist
Responsibilities (include but are not limited to):

Keep systems current through operating systems upgrades.
Monitor networking equipment and servers.
Assist with the design, implementation, and ongoing support of new software and features.
Monitor web performance, network availability, and security.
Oversee troubleshooting for system errors.
Provide helpdesk support for network issues.
Provide technical support either by phone, remote access or site visits as needed.
Respond to IT issues, hardware maintenance, software, networking, etc.
Evaluate connectivity issues, equipment, and software.
Modify configurations, utilities, software, etc.
Set up equipment for new users.
Install, test, and monitor servers, firewalls, and new software.
Perform data backups.
Install and update network system improvements as needed.
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
Perform other jobrelated duties as assigned.

Qualifications:

Previous experience as a help desk technician, computer technician, or IT support.
Ability to troubleshoot and resolve multiple issues.
Ability to multitask, prioritize, and manage time efficiently.
Excellent verbal and written communication skills.
Comfortable in a diverse and fastpaced environment.
Goaloriented, organized team player.
Experience working with network and server management support.
Uptodate knowledge of new systems, information, software, and upgrades.
Ability to physically stand, bend, squat, and lift equipment.