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    Apple Warranty/Mobile Device Support Technician - Charleston, United States - TEKsystems

    TEKsystems
    TEKsystems Charleston, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Duration

    6

    Duration Unit

    Month(s)

    Req Description

    Description is needing a person to assist with software/hardware support for Chromebooks and software support for iPads. They don\'t necessarily need an expert, but someone that can drive to schools if they have an issue with mobile equipment at the school and be able to interact with the school personnel using the directions given to them to resolve the issue.

    Qualifications-Can take directions and remember what was done, has attention to detail, can work alone and set priorities. Easily understood and has knowledge of customer service. Wants to learn because they will give them troubleshooting skills.

    Enterprise Req Skills

    IT Support, Deploy, Connectivity

    Job Title

    Apple Warranty/Mobile Device Support Technician

    Top Skills Details

    1) Experience with mobile devices
    2) Experience following directions to troubleshoot
    3) Customer Service Experience

    Worksite Address

    ,CHARLESTON,South Carolina,United States,

    Additional Information

    Hours are M-F 7:30 - 3:30.

    Technicians will be required to drive their own vehicle between schools each day. will reimburse for mileage at the standard IRS rate allowed.

    Drug Test Required

    false

    Experience Level

    Expert Level

    External Communities Job Description

    Long term contract desktop support position supporting a local school system.

    second largest district in the State, supporting over 50,000 students across 85 schools. The district supports urban, suburban and rural schools across 1,000 square miles in the Lowcountry. This is a great opportunity to get your foot in the door with a local, well-known, school district.

    Work Environment

    This is a field position - this technician will be driving to multiple schools each day and will interact with the staff and administration.

    Additional Skills Tags

    Additional Skills & Qualifications

    These technicians should be professional, personable and able to interact with non-technical individuals (teachers, students, staff and administration) in the various schools.

    Business Qualification

    Impact to the Internal/External Customer

    Without this technician, the school will not be able to accomplish what they need to do to support student learning,

    Interview Information

    Candidates will have an in-person interview

    Business Challenge

    The school district needs someone on top of their current field technician team that can provide sole mobile device product support.



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