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The Bronx

    Resident Monitor, Full Time - Bronx, NY, United States - LESC

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    Full time
    Description
    :

    BASIC FUNCTION: Provides a supportive setting for building residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

    MAJOR DUTIES:

    • Meets, greets, checks identifications and announces visitors to residents and staff.
    • Maintains daily log of complaints and incidents in the building.
    • Provides assistance to the clients when outside agencies are conducting home visits.
    • Calls 911 in emergencies and informs Emergency Operator of emergency.
    • Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
    • Address and access client's needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
    • Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
    • Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
    • Answers central telephones and relays messages to staff and residents.
    • Records and maintains log of incidents.
    • Monitors resident activity and ensures their safety.
    • Assists program staff as needed.
    • Performs other duties as requested or assigned.

    RATE: $19/hour / $34,580 - $34,580 / year

    LOCATION: Bronx, NY 10460

    SCHEDULE: Monday-Friday 8AM-4PM

    We offer excellent benefits including:

    • Generous time off that includes 4 weeks of vacation
    • Medical, Dental, and Vision Insurance
    • Discounted Commuter benefits
    • Life insurance & Long term disability
    • Eligible for Federal Student Loan Repayment Program
    • Training and other additional voluntary benefits

    To join our diverse team, please include a cover letter and salary requirements with your resume/application submission.

    Please visit us at

    EEO Minorities/Women/Disabled/Vet

    Requirements:

    QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:

    • Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
    • High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
    • Experience in permanent or transitional housing, or community facility, or related social services areas.
    • Good interpersonal skills and ability to conduct oneself in a professional manner.
    • Sensitivity to issues involved in working with diverse organization is essential.
    • Bilingual skills in English and Spanish are a plus.

    Compensation details: Yearly Salary

    PI7b55cc4df7cd


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