- Ensure the proper functioning and availability of the HRIS system.
- Monitor system performance, troubleshoot issues, and coordinate with IT for technical support and resolution.
- Manage system upgrades, patches, and updates in collaboration with vendors or IT teams.
- Oversee data integrity and quality within the HRIS database.
- Oversee data entry, updates, and data cleansing to ensure accurate and up-to-date employee information.
- Develop and enforce data management standards and protocols.
- Ensure compliance with data privacy regulations and security measures.
- Provide user support and training to HR staff and end-users on system functionalities and best practices.
- Troubleshoot user issues and inquiries related to the HRIS.
- Create and maintain user guides and documentation.
- Generate regular and ad-hoc reports from the HRIS to support HR and organizational decision-making.
- Analyze HR data to identify trends, patterns, and opportunities for process improvement.
- Develop and maintain dashboards and visualizations for HR metrics and analytics.
- Collaborate with HR Director to identify opportunities for process optimization and automation.
- Recommend enhancements to existing HRIS workflows and functionalities.
- Implement changes to improve efficiency and effectiveness of HR processes.
- Manage relationships with HRIS vendors and service providers.
- Collaborate with vendors on system enhancements, upgrades, and issue resolution.
- Ensure HRIS data security through access controls, permissions, and user authentication.
- Monitor compliance with data protection regulations (such as GDPR or HIPAA) and internal data governance policies.
- Manage integrations between the HRIS and other systems (e.g., payroll, benefits, time and attendance).
- Ensure data accuracy and consistency in data exchange between systems.
- Provide training and professional development opportunities for HRIS team members.
- Stay updated on industry trends, HRIS technology advancements, and best practices.
- Lead change management efforts related to HRIS updates, new functionalities, or process changes.
- Communicate changes to participants and manage their adoption.
- Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
- 6+ years of experience in HRIS management or a similar role, preferably in a fast-paced corporate environment.
- Proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) and related software applications.
- Strong understanding of HR processes and best practices, including recruitment, onboarding, performance management, and employee relations.
- Excellent analytical, problem-solving, and project management skills.
- Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical audiences.
- Ability to prioritize tasks, manage multiple projects simultaneously, and work independently with minimal supervision.
- Certification in HRIS administration or related field (e.g., SHRM-SCP, PHR, HRIP) is a plus.
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Human Resource Information System Manager - Southlake, United States - Goosehead Insurance Agency
Description
Job Title: HRIS Manager
Location: Westlake
Status: Exempt
Department: Human Resources
Reports to: Head of Human Resources
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
About Goosehead
Goosehead Insurance is one of the largest and fastest growing, publicly traded personal lines insurance agency in the US. We provide a best-in-class way for clients to shop for and buy personal line insurance, knowing they have the right coverage at the best price. Goosehead was founded on the premise that the client should be at the center of our universe, and we believe that building for the best client experience imaginable will lead to sustained growth.
Our mission is to deliver an unrivaled insurance experience through the power of choice, candid advice, and passionate service. We offer access to over 140+ insurance companies, at a single destination, where consumers can come for a range of quotes and insights, rather than searching company by company, site by site. Our innovative technology and network of over 2,000 expert agents across 11 corporate sales offices and 1400+ franchise locations enable us to efficiently shop the market for consumers while providing them expert and region-specific advice, a key differentiator from other independent agencies in the market.
We are proud of our diverse and inclusive culture that results from the principles of meritocracy and servant leadership. All our management, internal committees, and groups value our diversity and promote inclusion and belonging across the organization.
Job Summary
The HRIS Operations Manager plays a key role in ensuring the HRIS meets the organization's HR and business needs while driving efficiency, data accuracy, and compliance. Your role will include overseeing the implementation, integration, and management of HRIS systems, working closely with IT and IS teams and vendors, identifying opportunities to streamline HR processes, ensuring HRIS system compliance, and leveraging data and analytics to provide key HR insights. The HRIS Operations Manager will also be vital to overseeing routine administrative tasks such as new hire onboarding, offboarding, promotions, transfers, and maintaining employee records.
Position Expectations
System Management and Maintenance
Data Management
User Support and Training
Reporting and Analytics
Process Improvement
Vendor Management
Security and Compliance
Integration and Data Exchange
Training and Development:
Change Management
Qualifications:
Equal Employment Opportunity:
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
