Communications Coordinator - New York, United States - NYC Office Of The Mayor

NYC Office Of The Mayor
NYC Office Of The Mayor
Verified Company
New York, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

NYC Service

Position

Communications Coordinator

Job Number: 43040

The Agency You'll Join
The NYC Mayor's Office administers all city services, public property, most public agencies, and

enforces all city, state, and federal laws within New York City. New York City's Mayor, Eric Adams is

head of the executive branch of New York City's government. Mayor Adams has served the people of

New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams'

Administration is leading the fight to make New York City's economy stronger, reduce inequality,

improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an

agency, we value fairness, helpfulness, transparency, leadership and build our teams around these

values. For current job opportunities visit our careers page.


The Team You'll Work With
NYC Service is a division of the Mayor's Office that provides meaningful access, opportunity, and

resources for communities to come together and answer the call to serve NYC. We envision a city

where New Yorkers are united by service and together and build a culture where New Yorkers uplift

one another and take responsibility for the success of our city. To learn more about NYC Service and

connect to volunteer opportunities, visit


The Problems You'll Solve
The Communications Coordinator will coordinate external and internal communications, including

digital community support, content, and digital engagement tactics for NYC Service while working

across several departments made up of approximately 25 staff to contribute to the agency's overall

communications and marketing strategy. This position reports into the Chief of Staff and

and upbeat attitude that carries into the NYC Service digital voice.


Key responsibilities include the following:

_Project Management_

  • Coordinate with teams on communications needs and priorities.
  • Work on special projects related to training and supporting staff in communications efforts.
  • Support teams in developing digital engagement opportunities for events and initiatives.
    _ _

_Communications, Marketing, and Press _

  • Support the development and implementation of citywide volunteer engagement campaigns.
  • Research and deploy tactics to reach target audiences.
  • Monitor and measure campaign effectiveness and compile reports to inform strategies.

_Digital Engagement _

  • Spearhead development and implementation of user resources for NYC Service website.
  • Guide organizations through the website experience and provide ongoing digital support for
organizations and volunteers.

  • Monitor, track and analyze digital marketing effectiveness to identify opportunities to engage
audiences.

  • Build relationships across nonprofit and city agency partners to support in effective digital
campaigns.

_Content Creation _

  • Creatively conceptualize ways to depict NYC Service's work and the work of partners through
digital media.

materials.

  • Use knowledge of organizations on website to create or source content for digital platforms.
  • Support with press releases/media pitches and media events.
  • Update the NYC Service website as needed.

_Advance NYC Service Mission, Values, and Goals _

  • Represent NYC Service at select inperson or virtual events and attend meetings with
stakeholders.

  • Assist with the provision of content for NYC Service social media platforms and the NYC Service
e-newsletter.

  • Be available on select weekends and on select evenings for projects.
  • Provide project support with other service activities and programs, as needed, including
emergency volunteer response.

  • Support City initiatives as needed, including but not limited to possible emergency response
and recovery.

About You

  • Bachelor's Degree OR High School Diploma + 3 years relevant experience (Minimum)
  • Commitment to service year programs and volunteerism
  • Ability to work both independently and as an effective team member
  • Experience in relationship management and excellent project planning skills and experience
leading a project from start to finish

  • Excellent written and verbal communication skills, experience copyediting
  • Strong knowledge of Microsoft Excel, Microsoft Outlook, Instagram, Twitter/X, LinkedIn, and
Facebook

  • Ability to work in multicultural environment, interest in digital accessibility, and understanding
of the diverse NYC landscape

  • Interest in digital community engagement, and knowledge of backend website operations
  • Experience with Squarespace, WordPress, or other website platform preferred
  • Salesforce experience preferred
  • Experience in marketing, graphic design, photography, or web design a preferred
  • Basic knowledge of Canva, SendGrid/MailChimp, Hootsuite, or Adobe Illustrator or Photoshop,
a plus

  • Language skills a plus: ability to write in second language, such as Spanish, Arabic, or Chinese
Simplified
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