Desktop Support Technician - Arlington, United States - Datawiz Corporation

Datawiz Corporation
Datawiz Corporation
Verified Company
Arlington, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Location:
On site in Arlington, Virginia.

Position Information:

GTSC has a current opening for a Desktop Support Technician to support the FDIC, the Federal Deposit Insurance Corporation. This is a Tier 2 & 3 role on a full-time, long term contract.


Primary Responsibilities:


  • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
  • Perform onsite updates, Configuration changes, or Software installations.
  • Perform bulk MACDs.
  • Provide technical Support and setup during special events such as conferences.
  • Provide onsite technical assistance to End Users.

Required:


  • Bachelor's degree or an equivalent amount of related experience.
  • At least three (3) years of experience in service delivery, Network hardware, and software Configuration troubleshooting.
  • Experience with various desktop systems, operating systems, and diverse technical environments.
  • Excellent customer service orientation and verbal communication skills.
  • Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync.
  • All applicants must be
    United States Citizens
:


Benefits Information:


  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • Health Savings Account
  • Life and AD&D
  • Short-Term Disability
  • Long-Term Disability
  • 401(k)
  • Tuition Assistance
  • Paid Time Off

Pay:
$58, $63,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental
insurance

  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision
insurance


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:


  • Networking hardware: 3 years (required)
  • ServiceNow: 1 year (required)

Ability to Commute:

  • Arlington, VA required)

Work Location:
In person
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