- the ability to work independently while setting priorities and taking requests from multiple business partners.
- a team-based mentality towards other departments to support the business needs.
- high value on the importance of our customer's needs to support their goals.
- a high level of attention to detail and accuracy.
- Ability to communicate well to all levels of the organization as well as professional communication to all outside avenues.
- Desire and prove the ability to move up in the organization
- Interacts with customers via telephone, email, or online chat to provide information regarding the company's products and provides customer support in placing orders.
- Provides quoting information to customers based on their requirements which includes but is not limited to pricing, turnaround time, shipment methods, etc.
- Collects information via fax, phone and written request for customer orders and enters required data to generate a purchase order for processing.
- Educates customers on the features and benefits of products offered that fit their needs.
- Processes customer product issues through submitting RMA's to the quality department for review and investigation.
- Ships and processes customer requests for samples and literature.
- Works closely with the outside sales team to ensure the accuracy of information provided for customer quotes, shipments, and turnaround times.
- Communicates effectively with necessary departments regarding customer order completion, shipment, and complaints.
- At least 1 year customer service experience or manufacturing working experience in the hose industry with the preferred characteristics for a CSR.
- High School diploma or equivalent.
- Proficient in MS Office Suite
- Previous working knowledge of GP is a plus
-
Guest Service Representative
1 week ago
Marriott International, Inc New York, United States**Información Adicional** Pay: $ $28.00/hour · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W New York - Times Square, 1567 Broadway, New York, New York, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?* ...
-
Guest Service Representative
5 days ago
Marriott International, Inc New York, United States**Información Adicional** Pay: $27.00-$29.00/hour · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W New York - Times Square, 1567 Broadway, New York, New York, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación rem ...
-
Customer Service Representative
3 weeks ago
OKI BUSINESS Queens, United StatesSOLICITAMOS PERSONAL DE FORMA INMEDIATA · Se requiere contratar de manera inmediata personal para SERVICIO AL CLIENTE que se encarguen de dar seguimiento a nuestros clientes y otras labores relacionadas. · Requisito · - Perfecto español. · - Experiência con servicio al cliente · ...
-
Customer Service Representative
2 weeks ago
Lehigh Services Corporation Union, United States**Job Overview**: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfa ...
-
Financial Services Representative
1 week ago
Hera Gutierrez - State Farm Agent Union City, United States**ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Hera Gutierrez - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sa ...
-
Customer Service Representative
3 weeks ago
Sarcona Management Elizabeth, United StatesJob Description: · **Responsibilities**: · - Ensure that strong rapport is built and maintained with all customers. Ensure all orders are taken and processed accurately and efficiently and delivered to customers without delay. Also ensure all invoices/credit memos are processed t ...
-
Customer Service Representative
1 week ago
Pop Up Next Door Elizabeth, United StatesOur company is looking for a PART-TIME REPS · **REQUIREMENTS**: · - Must be 18 years or older to apply · - Must have a reliable car as you are required to travel between the 4 locations (Elizabeth, Rahway, Linden, & Edison) we have in NJ. · **- **Must be bilingual (English and Sp ...
-
Customer Service Representative
2 weeks ago
Omni Logistics Union City, United States**Compensation: $24.32 per hour** **Company Overview**: · Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary ...
-
Patient Service Representative
2 weeks ago
RadNet Union, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
-
Guest Service Representative
3 weeks ago
Marriott International, Inc Elizabeth, United States**Additional Information** Evening Shift · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ...
-
Financial Services Representative
6 days ago
Jason McBride - State Farm Agent Union City, United States**Benefits**: · - Bonus based on performance · - Competitive salary · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Jason McBride - State Farm Agent, ...
-
Customer Service Representative
1 week ago
Dawn Food Products Inc Union City, United StatesDawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise t ...
-
Customer Service Representative
1 week ago
Dawn Foods Union City, United StatesDawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise t ...
-
Customer Service Representative
4 days ago
LifeStation Union, United States: · **Pay: $37,000 + overtime eligibility · - WEEKLY PAY** · **Open Shift: 12:30 pm - 9:00 pm with Sunday and a weekday off.** · **This is a FULL TIME and IN-OFFICE role based out of our Union, NJ headquarters.** · Here at LifeStation, our mission is to leverage innovative techno ...
-
Customer Service Representative
3 weeks ago
Chris Bryan - State Farm Agent Roselle, United StatesPosition Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · **Responsibilities**: · - Establish customer relationships and follow up with customers, as needed. · - Provide prompt ...
-
Customer Service Representative
1 week ago
Binding-Minds Inc Union City, United StatesEfficiently and properly execute in-bound internal and external customer calls. · - Responsible for fulfilling orders, providing pricing information, order delivery information, and any unique scenario defined by the call. · - Provide special attention to the detail required by s ...
-
Client Services Representative
3 weeks ago
Business Management Firm Linden, United StatesWe were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
-
Member Service Representative
3 weeks ago
Tipmont Wintek Linden, United States**Are you our next member services representative?** · Do you pride yourself on delivering exceptional experiences in which customers have been helped, heard, understood and empowered? Can you keep a calm, clear and constructive approach during a difficult conversation? Would you ...
-
Evening Customer Service Representative
3 weeks ago
Affiliated Monitoring Union, United States**:Pay: $17.00 per hour plus performance bonuses and incentives **5-week in-person Training starts May 13th**Full-time evening or overnight schedule choices available, working weekends required** · Located in Union, New Jersey, our state-of-the-art call center facility is the mos ...
-
Customer Service Representative
2 weeks ago
JMP Wood Linden, United States**Job Summary**: · **Duties**: · - Provide product and service information to customers. · - Process orders, returns, and exchanges. · - Resolve customer complaints with patience and empathy. · - Conduct outbound calling for follow-ups and sales opportunities. · - Perform data en ...
Customer Service Representative - Union City, United States - Snap-Tite Hose
Description
Job Description
Job DescriptionSnap-tite Hose, a leading manufacturer of high-quality fire, agricultural, and industrial hose products, is seeking a Customer Service Representative. The CSR supports our customer base from the distributor to the end user to accomplish the goals and initiatives in our fast-growing organization. Snap-Tite Hose has a proud history of innovation and excellence in the industry, and the successful candidate will have the opportunity to work alongside a dedicated team who is committed to engineering and manufacturing the industry's best fire hose The salary range for this position is $18-$20/hr based on experience. This position can be based out of the Fairview, PA or Union City, PA facility yet must be available to travel to the other facility at least twice a week.
Our mission: We produce the best lay-flat hose as if lives depend on it...because they doPOSITION SUMMARY: The Customer Service Representative is responsible for ensuring our customers and outside sales force receive the highest level of service and support while assisting to place orders, generate quotes and handle their questions and/or concerns.
THE RIGHT CANDIDATE BRINGS.....
WHAT YOU'LL DO.....
Requirements
Benefits
WHAT YOU'LL ENJOY....
• An environment where customer service plays an important role in our business.
• Workplace where the team cares about each other, and the customer service team opinion is valued for this area of expertise.
• Medical, dental, vision, life insurance, short-term & long-term disability, accident insurance, critical illness insurance and 401k.
• Learning and development opportunities through formal and informal training and coaching.
