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    Hotel Night Auditor - Kansas City, United States - Holiday Inn Express Kansas City Downtown

    Holiday Inn Express Kansas City Downtown
    Holiday Inn Express Kansas City Downtown Kansas City, United States

    1 week ago

    Default job background
    Description


    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

    We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today


    Responsibilities


    • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
    • Complete additional bookkeeping, administrative, and accounting procedures as requested
    • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
    • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
    • Make sure every hotel guest has a pleasant stay

    Qualifications


    • Requires a flexible schedule that allows for overnight shift hours
    • High school diploma or equivalent required; some college preferred
    • Experience in the hospitality industry or guest services is preferred, but not required
    • Great communications. and excellent customer service skills are required
    • Proficiency with computers is required; experience with reservation and accounting software is desired
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