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    Hotel Night Auditor - Kansas City, United States - Holiday Inn Kansas City Downtown

    Holiday Inn Kansas City Downtown
    Holiday Inn Kansas City Downtown Kansas City, United States

    1 week ago

    Default job background
    Description


    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

    We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today


    Responsibilities


    • Make sure every hotel guest has a pleasant stay
    • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
    • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
    • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
    • Perform additional bookkeeping, administrative, and accounting procedures as required

    Qualifications


    • Great communications. and excellent customer service skills are required
    • Overnight shift; requires flexible hours
    • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
    • Must be computer proficient; experience with accounting or reservation software is a bonus
    • High school diploma or equivalent required; some college preferred
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