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Mortgage Branch Manager - Menlo Park, CA, United States - AAA Northern California, Nevada & Utah
Description
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
Benefits Medical, Dental, Vision, wellness program and more~ Paid Holidays
~ Tuition Reimbursement Program
.
A successful Member Experience Branch Manager has a highly developed understanding of how to utilize all branch resources to deliver Legendary Member experiences, fosters a team culture of performance excellence with heart, and is operationally disciplined around company processes and controllable expenses.
A Managers responsibilities include supervising branch operations, the developing and execution of sales and marketing strategy, driving results to meet all branch objectives, and champions individual Team Member engagement and development.
Final success is defined as exceeding our Member's expectations, growing our business with a forward thinking strategy, and growing our people.
Recruiting, training, onboarding and development of branch Team MembersIndividual goal setting, Team performance feedback, evaluation and performance documentation.
Supports building a performance organization with heart through efficient performance management, setting clear performance and career development expectations, and acting on tough performance issues early with managerial courage.
Develops and executes against a business plan managing strategies that supports branch growthAnalyzes branch reports, and internal performance statistics to accurately forecast results.
Champion of Community Impact developing a network of relationships within community and leading branch participation
Provides feedback to assist in overall process improvement, competitive positioning, and regional strategy
Ensures compliance with AAA policies, procedures, standards and regulations
Steward of all branch resources and expense budget compliance
Demonstrated track record of successful business decision making, planning, and problem solving
Highly developed leadership skills, quantitative and analytical skills with a proven ability to make data-driven decisions
Ability to work cross-functionally across many business units and functions
Ability to write and execute business and financial plans
Excellent planning and project management skills
Strong change management skills and the ability to operate in an environment of ambiguity
Broad knowledge of Property & Casualty insurance, membership sales and service, and branch operations including industry trends, key drivers of business revenue
Strong computer skills, including proficiency with the Google Apps Suite (Sheets, Docs, Drive, Slides)
Bachelor Degree in related field
~ Management experience
#We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $95,903.