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    Client Care Specialist: Utah - Orem, United States - Pressed Floral

    Pressed Floral
    Pressed Floral Orem, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Company Description

    Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever.

    Role Description

    This is a part-time, on-site role for a Client Care Specialist. As a crucial member of our team, you will work directly with our clients, handling their inquiries, resolving issues, and ensuring they have a positive experience from start to finish.

    Responsibilities

    • Serve as the primary point of contact for clients, addressing their questions, concerns, and requests promptly and professionally
    • Coordinate with internal teams to ensure timely and accurate fulfillment of client orders
    • Provide clients with information on our preservation process, pricing, and timelines

    Requirements

    • Strong problem-solving abilities and the capability to handle multiple tasks simultaneously
    • Excellent communication skills, both written and verbal
    • Experience in a client-facing role, especially in a service-oriented industry in preferred

    Benefits

    • 401k plan
    • Wellness Program
    • Bonus Plan
    • 6 paid holidays
    • Flexible scheduling
    • Fun, lively atmosphere


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