- Coordinate and determine approvals, eligibility and inform the medical providers as well as issue GOP's according to policy and client authorizations
- Tracking and follow up of all cases in Latin America ensuring appropriate follow up with the medical providers
- Provide guidance, support and advice to international members seeking medical treatments or procedures
- Responds to routine phone inquiries and written correspondence related to authorizations and claims status
- Screens and routes complex cases to the appropriate manager
- Navigates multiple systems to obtain necessary data to issue GOP's
- Verify payments and/or denials as well as treatment authorization status and inform the appropriate party accordingly
- Able to be a part of a on-call/duties rotating schedule (after normal office hours and weekends)
- Bilingual - English and French REQUIRED
- High school diploma/GED required
- Strong analytical, detail-oriented and accuracy skills are required
- Ability to manage time effectively, set priorities, meet deadlines as well as adapt to change
- Desire to work in a small entrepreneurial environment
- 1+ years of experience in customer service, health insurance field a plus
- Trilingual English, French, Spanish is a plus
-
service representative
3 weeks ago
First Bancorp Miami, United StatesSERVICE REPRESENTATIVE (TELLER) - DEERFIELD · Essential Functions: Accept cash items deposits, and complete regulatory forms and logs are required. · Verifies amounts on deposits and examines checks for endorsement. · Enters deposits in depositors' passbooks, if applicable, or ...
-
Customer Service Representative
1 week ago
Morgan White Group Miami, United StatesMorgan White Group in Coral Gables, Florida is actively seeking a sociable and full-time Customer Service Representative (Bilingual) to answer all questions and concerns related to health or dental insurance. Are you passionate about serving your community with exceptional custom ...
-
Customer Service Representative
6 days ago
Insight Global Miami, United StatesJob Title: Trilingual or Bilingual Customer Service Representative · Openings: 1-3 · Location (Include Zip Code): Miami, Florida 33126 onsite to start, drops to hybrid after a couple months · Duration: 6-month contract to hire, will go perm after 6 months · Pay Rate: $19-21/hr- d ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals, Inc. Miami, United StatesVCA Knowles Snapper Creek Animal Hospital is seeking a talented and experienced Client Service Representative with additional Veterinary Assistant skill set to join our team full time. We have opportunities available to offer flexible work hours, day Client Service, Representativ ...
-
Member Services Representative
4 weeks ago
American Airlines Miami, United StatesAmerican Airlines - JobID: 72571 [Customer Service Representative] As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property ta ...
-
customer service representative
21 hours ago
Family Dollar Miami, United StatesFamily Dollar W DIXIE HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
customer service representative
1 week ago
Family Dollar Miami, United StatesFamily Dollar - 55 NW 119TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Customer Service Representative
3 weeks ago
Enterprise Holdings Miami, United StatesProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone. Meet and greet customers in a friendly and timely manner. Initiate rental contract based on customer reservations or on-the Customer Service Representati ...
-
Customer service representative
2 weeks ago
Randstad Miami, United StatesAre you looking to use your skills in a new Customer Service Representative position? This client is Hiring Now · 3 must haves to be successful in job: · Be able to multi task · Work well with high volume of email correspondence · Team player · Job Description: Schedule: 8AM - ...
-
Customer Service Representative
4 days ago
Vortex Industries LLC Miami, United States PermanentVortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you wi ...
-
Customer Service Representative
4 weeks ago
Ocean Bank Miami, United StatesOverview: · The Customer Service Representative in the Banker Service Center is responsible for assisting the BSC Department with administrative responsibilities, personalized support in all phases of customer service, account opening, client relationship building, digital banki ...
-
Customer Service Representative
2 weeks ago
PrideStaff Miami, United States Temporary to HireCustomer Service Representative · We are seeking for a Customer Service to carry out the administrative management of internal and external clients assigned. · Among other roles and responsibilities: · •Management of incoming orders and documents required. · •Prepare needed d ...
-
Member Service Representative
3 weeks ago
Navy Federal Credit Union Miami, United States Full timeTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; a Member Service, Representativ ...
-
Customer Service Representative
2 weeks ago
GA Telesis Miami, United StatesGA Telesis is the leading provider of integrated services in the commercial aviation industry. Through the GA Telesis EcosystemTM, the Company is distinctly positioned, across six continents, to leverage its resources to create innovative solutions for its customers. Consisting o ...
-
Customer Service Representative
2 days ago
GA Telesis Miami, United StatesGA Telesisis the leading provider of integrated services in the commercial aviation industry. Through the GA Telesis EcosystemTM, the Company is distinctly positioned, across six continents, to leverage its resources to create innovative solutions for its customers. Consisting of ...
-
Customer Service Representative
4 weeks ago
Collabera Miami, United StatesJob Description: Duties: The Customer Service Representative will play a critical role in verifying customer accounts and ensuring the validity of customer information. This position involves extensive use of Salesforce for vetting leads and managing customer data. The primary re ...
-
Customer Service Representative
3 weeks ago
FastSigns Miami, United StatesDo your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers ...
-
Customer Service Representative
2 weeks ago
Visa Europe Miami, United States**Customer Service Representative (English AND Spanish)** · Contact Center · Full-time · Date: Job Number: REF33201Q **Company Description** · **About Visa:** · As the worlds leader in digital payments technology, Visas mission is to connect the world through the most creati ...
-
Patient Service Representative
21 hours ago
Dental Care Alliance Miami, United StatesCome join our team Main Street Children's Dentistry of Kendall is looking for a full-time Dental Receptionist for our office located in Miami, FL Our ideal Dental Receptionist will have at least 2+ years' experience working in a dental office or medical reception; knowledge of in ...
-
Customer Service Representative
1 day ago
Black Box Miami, United StatesThis is an overnight position 10:30pm to 7:00am · Purpose of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting technical problems and resolving relatively simple hardware, software, network ...
Customer Service Representative - Miami, United States - Insight Global
Description
Insight Global's client is seeking Bilingual Customer Service Representatives to work onsite Monday - Friday in the Bayfront Park area for a 6 month contract to hire opportunity. Our client is a 3rd party insurance provider who provides coverage to people traveling international outside of the US. The CSR helps coordinate treatment and provide authorizations/issue GOP's for members in Latin America, Europe, etc. and respond to inquiries pertaining to authorizations and documentation requirements. The role requires communication between medical providers and members.
Responsibilities and Duties:
Required Qualifications:
Preferred Qualifications:
Pay Rate: $19/hr during 6 month contract - pay increase upon conversion to perm
Benefits: Medical, Dental, Vision, 401k, Mental Health Resources