Jobs
>
Dallas

    Service Specialist - Dallas, United States - Epiq

    Epiq
    Epiq Dallas, United States

    3 weeks ago

    Default job background
    Description

    It's fun to work at a company where people truly believe in what they are doing

    Job Description:
    This role will be critical in helping ensure multiple areas of administrative duties are fulfilled to successfully deliver on our service commitments in a timely and effective manner. Administrative duties may include things like handling and distributing mail, copying, printing, hospitality, reception, filing, or other services defined or outlined in Epiq's service agreement with client.

    Essential Job Responsibilities

    • Provide exceptional client service by learning all the necessary details of work requests and then delivering as expected
    • Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
    • Answer telephone inquiries, loading/unloading parcels, delivering of parcels, copying, binding, and faxing and guest requests
    • Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
    • Mail/Distribution Services
    • Sort, distribute and meter US mail with knowledge of current postal rates
    • Ensure all projects have been properly produced and Quality Checked (QC'd) to Epiq's standard
    • Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to Epiq's standards
    Copy Services
    • Immediate attention given to clients entering Copy/Mail Center in accordance with Epiq's standard of operation
    • Accurately produce copy, print and scan projects in accordance to verbal and written instructions
    Reception
    • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
    • Answer incoming telephone calls and direct call traffic to the proper person
    • Greet and announce visitors in a friendly and business-like manner
    • Various administrative duties as outlined by the Site Manager
    Hospitality Services
    • Coordination and upkeep of client conference rooms, common areas and kitchens
    • Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use
    • Organize and distribute client kitchen supplies
    • Maintain inventory control and order supplies as needed
    Floor Coordination
    • Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area. This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
    Records
    • Participate with records and information staff in overseeing effective maintenance of records management systems including Interwoven File Creation, RFID File Tagging and Programming, File Retrieval, and Re-Shelving
    Qualifications & Characteristics
    • Someone who thrives at providing exceptional customer service
    • Excellent communicator (verbal and written) with great organizational skills
    • Detail-oriented with a knack for exceptional quality service
    • Ability to quickly and effectively learn instructions and apply necessary skills
    • Ability to manage multiple tasks
    • High School Diploma or equivalent
    • Minimum of 1 year professional level work experience
    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
  • Epiq

    Service Specialist

    3 weeks ago

    Epiq Dallas, United States Full time

    Description · : A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. · RESPONSIBILITIES · Mail Services includes metering, sorting, and distribu ...

  • Lucas James Talent Partners

    Client Services Specialist

    2 weeks ago

    Lucas James Talent Partners Dallas, United States

    Client Service Specialist · The Client Service Specialist (CSS) thrives on identifying and solving customer problems, ensuring exceptional service. This role demands a visionary mindset, combined with meticulous attention to detail and outstanding follow-up skills. CSS profession ...

  • Solomon Page

    Customer Service Specialist

    1 week ago

    Solomon Page Dallas, United States

    Solomon Page has partnered with a well known, international retail brand seeking a talented Customer Service Specialist to join their team. This role will go for 6 months and is located in Dallas, TX. The perfect candidate will have SAP and/or Salesforce experience along with a h ...

  • CornerStone Staffing

    Customer Service Specialist

    1 week ago

    CornerStone Staffing Dallas, United States TempToFT

    Are you a Spanish Bilingual Customer Service Representative that loves to work in a family feel environment interested in a career opportunity? Talk to a recruiter today about this opportunity · Job Title: Bilingual Inbound Customer Service Rep · Location: Farmers Branch, TX ...

  • Hilton Hotels & Resorts

    Customer Service Specialist

    2 days ago

    Hilton Hotels & Resorts Dallas, United States

    As a Customer Service Specialist (PBX Operator), you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you Customer Service Specialist, ...

  • Cambria Company, LLC

    Field Service Specialist

    6 days ago

    Cambria Company, LLC Dallas, United States

    At Cambria, our service is as exceptional as our products. If you thrive on delivering extraordinary service and are passionate about exceeding expectations, we have the role for you. Our Field Service Specialists are service ambassadors, essential t Field Service, Specialist, Se ...

  • Aon

    Customer Service Specialist I

    1 week ago

    Aon Dallas, United States Full time

    Customer Service Specialist I · Aon is a national membership marketing company that provides membership programs to a variety of industries including healthcare, retail, banking, consumer finance and member-based associations. Its leading program is a membership-based healthcare ...

  • Dabellaexteriorsllc

    Customer Service Specialist

    5 days ago

    Dabellaexteriorsllc Dallas, United States

    **DaBella** · **Customer Service Specialist - Bilingual** · **Customer Service - Dallas, TX - Full Time** · **DaBella** *is one of the fastest growing home improvement companies in the United States, with over 20+ locations we specialize in the full removal and replacement of ...

  • CECO Environmental

    Specialist, Field Service

    1 week ago

    CECO Environmental Dallas, United States

    JOB SUMMARY: · The Field Service Specialist serves as a subject matter expert, responsible for startup/commissioning, and resolution of technical issues. This position inspects product quality of Selective Catalytic Reduction (SCR) equipment in the field and at fabricators to en ...

  • Extra Space

    Customer Service Specialist

    5 days ago

    Extra Space Dallas, United States

    **Customer Service Specialist (Bilingual Preferred)** · **Job Description** · As a **Customer Service Specialist**, you will have the opportunity to be part of a diverse team with excellent company culture. Extra Space Storage was listed in the**Top 100 Best Places to Work for ...

  • Baylor Scott & White Institute for Rehabilitation - Outpatient

    Patient Service Specialist

    2 weeks ago

    Baylor Scott & White Institute for Rehabilitation - Outpatient Dallas, Texas, United States Permanent

    Overview: · Baylor Scott & White Institute for Rehabilitation · Location: Dallas, TX · Patient Service Specialist (PSS) · Outpatient at Home · Hours: vary Monday - Friday between 7am - 7pm · Full Time · Compensation depends upon candidate's years of experience and internal equity ...

  • Lucas James Talent Partners

    Client Services Specialist

    3 weeks ago

    Lucas James Talent Partners Dallas, United States

    Job Description · Job DescriptionClient Service Specialist · The Client Service Specialist (CSS) thrives on identifying and solving customer problems, ensuring exceptional service. This role demands a visionary mindset, combined with meticulous attention to detail and outstanding ...

  • CECO Environmental

    Specialist, Field Service

    3 weeks ago

    CECO Environmental Dallas, United States

    Job Description · Job DescriptionJOB SUMMARY: · The Field Service Specialist serves as a subject matter expert, responsible for startup/commissioning, and resolution of technical issues. This position inspects product quality of Selective Catalytic Reduction (SCR) equipment in th ...

  • Jones Lange Lasalle, Inc.

    Specialist, Engineering Services

    2 weeks ago

    Jones Lange Lasalle, Inc. Dallas, United States

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most Engineer, Specialist, Equipme ...

  • State of Oregon

    Human Services Specialist 3

    2 weeks ago

    State of Oregon Dallas, United States

    Job Description: · WE WANT YOU TO JOIN OUR TEAM · The Office of Self Sufficiency, which is part of the Oregon Department of Human Services is looking for a dedicated and compassionate individual to fill a Human Service Specialist 3 / Benefit & Eligibility Worker. This is a store ...

  • Crump Life Insurance Svcs Inc

    Client Service Specialist

    5 days ago

    Crump Life Insurance Svcs Inc Dallas, United States

    Client Service Specialist (Employee Benefits) - McGriff Ins page is loaded · Client Service Specialist (Employee Benefits) - McGriff Ins · Apply · locations · Addison TX Spectrum Drive · Dallas, TX · Arlington, TX · time type · Full time · posted on · Posted 8 Days Ago ...

  • Hilton

    Customer Service Specialist

    1 week ago

    Hilton Dallas, United States Full time

    Hilton Anatole is looking for FULL-TIME Customer Service Specialists to join their team · The role is currently starting at $16.00 per hour plus upsell commission. · Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design Di ...

  • Super Micro Computer, Inc.

    Service Logistics Specialist

    2 weeks ago

    Super Micro Computer, Inc. Dallas, United States

    Job Req ID: 24446 · About Supermicro: · Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing ...

  • Crump Life Insurance Svcs Inc

    Client Service Specialist

    6 days ago

    Crump Life Insurance Svcs Inc Dallas, United States

    Client Service Specialist (Employee Benefits) - McGriff Ins page is loaded · Client Service Specialist (Employee Benefits) - McGriff Ins · Apply · locations · Addison TX Spectrum Drive · Dallas, TX · Arlington, TX · time type · Full time · posted on · Posted 8 Days Ago ...

  • All Lines Technology

    IT Services Specialist I

    4 weeks ago

    All Lines Technology Dallas, United States

    Job Description · Job DescriptionAll Lines Technology has an immediate opening for an IT Services Specialist I in Dallas, TX This person will act as an escalation point and initial contact for customer support requests pertaining to the Dallas office end-user IT hardware. *NOTE: ...