- Assist with the sales and profit projections as outlined by corporate management.
- Assist with meeting and exceeding sales goals through the efficient execution of Company policies and procedures.
- Assist with supervise department managers to ensure they are in compliance with established store policies and procedures.
- Assisting with providing operational and customer service training for store employees at all levels.
- Assist with investigating employee issues with assistance from Human Resources & resolving escalated is sues.
- Maintain confidential information related to employee, company, & store topics.
- Assist with holding weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.
- Ensure the store presents a pleasing image by changing store displays for better traffic flow
- Assist with creating, preparing and submitting reports to corporate such as: Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control
- Assist with creating managers' monthly schedule
- Assist with providing store operations and personnel budget plan to Executive Management for review and approval.
- Assist with writing operations manual to include day-to-day procedures to be followed by department.
- Assist with preparing and presenting performance evaluations and counseling notices to direct reports.
- Know and understand all store employees' job responsibilities.
- Proactively support any promotional activity within the store and contribute to an effective working environment.
- Performs special projects and other miscellaneous duties as assigned by GM or Executive Management.
- Interact with customers in a courteous and professional manner
- Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers.
- Inform the customer of all services and specials we can provide them
- Extend job offers to candidates considered for employment at store level.
- Develop a diverse, high performance team by coaching, counseling and mentoring.
- Review department timesheets for accuracy of hours and overtime.
- Provide new hire orientation for store employees.
- Monitor store staffing on a daily basis to ensure each department is adequately staffed.
- Audit refund and/or credits against itemized sales from previous day.
- Audit cash drawers and transactions.
- Audit and track special events.
- Assist with creating Daily Audit Report with sales information and auditing discoveries for executive management.
- Research problems discovered during audits.
- Assist with administering IIPP procedures, Safety Program and procedures.
- Assist with curbing internal and external theft.
- Ensure satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances.
- Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
- Comply with all OSHA requirements.
- Contributes to improvement or more efficient and less expensive ways and means in store processes
- Assists in the research and development of resources that create timely and efficient store workflow
- Performs special projects and other miscellaneous duties as assigned by Executive Management
- Assist with maintaining store IIPP and OSHA records
- Maintains high ethical standards in the work place
- Reports all irregular issues and problems to Executive Management for solution
- Maintains good communication with all workers including outside contacts
- Complies and maintains confidentiality of all company policies and procedures
- Bachelor's degree from preferred but not required.
- 3+ years management experience in team building, sales development, strong operational skills within a fast casual theme concept.
- Ability to gain, demonstrate, and coach with operation knowledge.
- Ability to plan activities, set goals, effective manage time and work.
- Shows ability to consistently contribute to the overall improvement of team.Must have or be willing to obtain alcohol certification in compliance with local ordinance.
-
General Manager
5 days ago
Ruth's Chris Steak House Lake Grove, United States**$80000 per year** - **$85000 per year*** · **Values Statement**: · All Ruth's Hospitality Group Team Members are expected to demonstrate the values and behaviors outlined in The Sizzle. For this reason, the job description that follows outlines the essential duties and responsi ...
-
General Manager
1 week ago
Sky Zone Vernon Hills, United States**Sky Zone** · **__** · **General Manager** · **Full-time, Onsite** · **__** · **Sky Zone - Who are we?** · We're the people that like to exercise but LOVE to have fun. We're ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box ...
-
General Manager
1 week ago
Sky Zone Vernon Hills, United StatesSky Zone · Park GM · Sky Zone - Who are we? · We're the people that like to exercise but LOVE to have fun. We're ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too · That's why we're the largest active entertainment park ...
-
General Manager
3 days ago
Stretch Zone - 1077 Kildeer, United States**Health, Wellness and Fitness Professionals** · **Compensation / Perks**: · - $40,000 to $60,000 Annually · - Commission and bonus opportunities · - Paid In-house stretching certification and training provided · - High-energy atmosphere · - Career growth opportunities · - Contin ...
-
General Manager
4 days ago
Lakeside International Trucks Sturtevant, United States**Overview**: · Our General Manager provides leadership and management oversight of the assigned dealership location. Leads, directs, and coordinates activities to manage and attain required business goals and objectives through the implementation of business plans and financial ...
-
General Manager
1 week ago
Big Blue Swim School Wilmette, United StatesGeneral Manager · Wilmette - IL · Big Blue Swim School (BBSS) is a fast-growing, mission-driven company that aims to show kids they can do anything by unlocking their full potential in the water. With 5 existing stores providing children's retail-based swim lessons throughout the ...
-
General Manager
2 days ago
LM Restaurant Group Rosemont, United StatesFounded in 2009 by Nicole and Stephan Outrequin Quaisser as a single concept, named after the couple's two children Luc and Mary. LM Restaurant Group remains a family-owned hospitality company that specializes in creating local gathering places that deliver great food and down-to ...
-
General Manager
1 week ago
Big Blue Swim School Niles, United StatesGeneral Manager · Niles - IL · Big Blue Swim School (BBSS) is a fast-growing, mission-driven company that aims to show kids they can do anything by unlocking their full potential in the water. With 5 existing stores providing children's retail-based swim lessons throughout the Ch ...
-
General Manager
1 week ago
Wingstop | Chicago, IL Palatine, United StatesThe General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members t ...
-
General Manager
12 hours ago
InTown Suites Elk Grove Village, United StatesPosition Summary: · The General Manager is responsible for the daily operations of an individual property, and is also accountable for the financial performance, the physical condition and the work atmosphere of the property. General Managers are charged with the primary duty of ...
-
General Manager
1 week ago
Sky Zone Evanston, United StatesSky Zone · Park GM · Sky Zone - Who are we? · We're the people that like to exercise but LOVE to have fun. We're ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too · That's why we're the largest active entertainment park ...
-
General Manager
1 week ago
Marriott International, Inc Rosemont, United States**Job Number** · **Job Category** Property Leadership · **Location** Aloft Chicago O'Hare, 9700 Balmoral Ave, Rosemont, Illinois, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **Additional Inform ...
-
General Manager
1 week ago
Round One Entertainment Inc. Gurnee, United StatesJob Description · Job DescriptionAre you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire · Overview · The General Manager is responsible for ...
-
General Manager
6 days ago
Taco Cabana Gurnee, United States Full timeGeneral Manager · ROLE PURPOSE · To lead a team of Restaurant Managers and Team Members in the execution of an excellent Guest experience resulting in increasing Guest counts, sales and MOP growth. To ensure decisions and actions are in alignment with the Credo and Values and all ...
-
General Manager
1 week ago
Round1 Gurnee, United States Full timeAre you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire · Overview:The General Manager is responsible for the sales, profits, staffing, image ...
-
General Manager in Training
1 week ago
The Boyd Group Buffalo Grove, United StatesBuffalo Grove, Illinois · **We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.** · **Job Description**: · The General Manager's primary res ...
-
Assistant General Manager
1 week ago
Green Thumb Niles, United States**The Role** · Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for an Assistant General Manager for our RISE Dispensary to support and manage a diverse team in driving results and delivering memorable, positive consumer expe ...
-
Assistant General Manager
1 week ago
Hilton Garden Inn Chicago North Shore/Evanston Evanston, United StatesThe Hilton Garden Inn in Evanston is currently seeking an _experienced Assistant General Manager to lead and supervise our exceptional _TEAM If you take _pride in guest satisfaction and have a passion for hospitality_, consider this opportunity · **T.E.A.M Together Everyone Achie ...
-
Assistant General Manager
5 days ago
Jersey Mike's Glenview, United StatesThe job description is for the position of Assistant General Manager (AGM) in a Jersey Mike's location, who supports the General Manager in running the establishment. The AGM's responsibilities include staffing, coaching, ensuring high-quality food production, delivering a great ...
-
Area General Manager
1 week ago
Lakeshore Recycling Systems, LLC Rosemont, United States**The Company** · LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through ...
Assistant General Manager - Gurnee, United States - Round1
Description
Are you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hireOverview:The Assistant General Manager is responsible for assisting the GM with sales, profits, staffing, image, and operation of the store. They will assist with proactively leading the store to ensure the achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale.
Furthermore, the Assistant General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate and safe assistance.
Essential Duties:
Customer Relations:
Human Resources:
Auditing:
Safety, Loss Prevention and Procedural Compliance:
Non-Essential Duties:
Qualifications:
While performing the duties o f this job, the employee regularly works in a bowling center /arced e environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion.