General Manager - Rosemont, United States - Marriott International, Inc

Mark Lane

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Mark Lane

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Description

Job Number


Job Category Property Leadership


Location Aloft Chicago O'Hare, 9700 Balmoral Ave, Rosemont, Illinois, United States VIEW ON MAP


Schedule Full-Time


Located Remotely? N


Relocation? N


Position Type Management

Additional Information:
This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.

The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.

If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.


Job Summary


You bring the passion, motivation, and drive, and Aimbridge Hospitality will bring the opportunities Aimbridge will get you where you want to go and help you reach places in your career you might have never imagined were possible When you join the Aimbridge Family, you're working with the best of the best It's a mark of distinction.

Our diverse business is full of energy, excitement, and rapid growth—just like a career with Aimbridge Join a team where every day brings new opportunities to help create memorable experiences, ways to succeed, and great people to inspire you.

We are a place to GROW, a place to BELONG, and a place to SUCCEED That is _#theAimbridgeWAY_

The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel.

He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates.

He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.


The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects.

They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled.

They will serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.


QUALIFICATIONS:


  • At least 6 years progressive experience in a hotel or a related field; or a 4year college degree and at least 4 to 5 years of related experience; or a 2year college degree and at least 5 to 6 years of related experience.
  • Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
  • Must have valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

What you will be doing

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).
  • Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
  • In conjunction with the Director of Sales conduct a daily ABR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
  • Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with onsite contacts on a daily weekly and monthly basis.
  • Tour the operating departments daily making adjustments as needed via de

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