Lead - Fredericksburg, United States - Wing Stop - Sizzling Platter
Description
About Us:
Are you passionate about creating memorable moments for guests? Wingstop, a dynamic and rapidly expanding quick-service restaurant chain, is seeking dedicated individuals to join our team as Entry-Level Crew Members.
We are committed to providing comprehensive training and fostering growth opportunities within our organization, all while delivering unparalleled experiences to our valued guests.
ADOPT A GROWTH MINDSET TO ASSIST AGM AND GM'S GOALSPay:
The Shift Leader is a Team Member who has the ability to manage the day-to-day aspects of a Wingstop.
They help direct and train Team Members, while assisting in goals driven by the GM and AGM.This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system.
At Wingstop, we believe in creating unparalleled experiences for our team members, guests, and the brand.As a Lead, you will be instrumental in bringing our mission statement to life by fostering an environment of excellence, teamwork, and exceptional service.
You will lead a team dedicated to delivering memorable moments for every customer, ensuring our food quality and brand reputation shine through every interaction.
Key Responsibilities:
Championing Unparalleled Experiences:
- Embrace and embody our mission to provide unparalleled experiences, both for our valued team members and the guests we serve.
- Inspire your team to understand the significance of their role in crafting exceptional moments that reflect our brand's values.
Elevating Team Member Growth:
- Lead by example, demonstrating the Wingstop commitment to fostering personal and professional growth among team members.
- Encourage a culture of continuous learning and development, offering guidance and support to help them achieve their potential.
Guest-Centric Approach:
- Uphold our mission by ensuring that every guest interaction is marked by warmth, enthusiasm, and a genuine desire to exceed their expectations.
- Respond to guest feedback and concerns with empathy, turning potential challenges into opportunities for enhanced experiences.
Operational Excellence:
- Collaborate with your team to ensure seamless operations that reflect our dedication to quality, consistency, and safety.
- Guide the implementation of best practices and standards to maintain a clean, efficient, and inviting environment.
Nurturing Brand Representation:
- Serve as a brand ambassador, reinforcing the Wingstop identity in all aspects of the restaurant's operations.
- Translate our mission into tangible actions that align with our brand values and contribute to positive brand perception.
Supporting Team Success:
- Empower your team by providing clear direction, setting goals, and fostering an atmosphere of camaraderie and mutual respect.
- Recognize and celebrate achievements, reinforcing the importance of their role in fulfilling our mission.
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