- Process and confirm orders and/or communicate what needs to be ordered, the day they are received
- Generate standard quotes within hours of receipt
- Assess GP$/UOM on orders to protect margin, alerting manager to potential issues
- Answer phones by the 3rd ring, and all emails by the end of each day
- Build, maintain, and keep price lists current to protect and maintain GP margins
- Build accurate specs and inventory items within 24-48 hours
- Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution
- Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS)
- Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards
- Serve as liaison with sales, purchasing, design, manufacturing and shipping
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Customer Service Representative
4 days ago
Vision6, Inc. Smyrna, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
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Customer Service Representative
4 days ago
Brand Ex Partners Norcross, United StatesOur company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries. You will be responsible for researching question/issues, as well as related tasks. You will collaborate with our sales team to handle objections and facilit ...
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Financial Services Representative
4 days ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Toni ...
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Customer Service Representative
1 week ago
Northwestern Medicine Woodstock, United StatesThe **Customer Service Representative** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standa ...
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Client Services Representative
1 day ago
Vantage Consulting LLC Austell, United StatesThe Client Services Representative will serve as a liaison between client and consumer, actively seeking out potential sales opportunities and qualifying leads for new accounts. This individual should possess an unwavering drive for results and an enthusiastic determination to re ...
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customer service representative
2 weeks ago
Family Dollar Austell, United StatesFamily Dollar - 361 SIX FLAGS DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Customer Service Representative
4 days ago
Vision6, Inc. Norcross, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
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Customer Service Representative
4 days ago
Vision6, Inc. Tucker, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
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Customer Service Representative
4 days ago
Zac Gresham - State Farm Agent Alpharetta, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
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Client Services Representative
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Vantage Consulting LLC Austell, United StatesThe Client Services Representative will serve as a liaison between client and consumer, actively seeking out potential sales opportunities and qualifying leads for new accounts. This individual should possess an unwavering drive for results and an enthusiastic determination to re ...
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Customer Service Representative
1 week ago
Pratt Industries Austell, United StatesJob Description · POSITION TITLE: Customer Service Representative · POSITION SUMMARY: Provides a variety of customer service, support, and technical guidance to internal and external customers. Responsibilities may include solving problems, researching complex information, and ...
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Customer Service Representative
1 week ago
Pratt Industries Austell, United StatesJob DescriptionPOSITION TITLE: Customer Service Representative POSITION SUMMARY: Provides a variety of customer service, support, and technical guidance to internal and external customers. Responsibilities may include solving problems, researching complex information, and buildin ...
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Customer Service Representative
1 week ago
Aurora Ventures Fulton, United StatesAs a nearly 100-year-old company with multiple office and warehouse locations throughout Germany, we stand on a solid foundation. Our origins lie in wholesale packaging, but we always look beyond our own industry. That's why we are now a successful trading house with several segm ...
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Customer Service Representative
1 week ago
BlueWave Solutions Riverdale, United StatesDT&SHOP is an international company group specializing in products and services for dental laboratories. Our range of products is the most comprehensive for dental technology worldwide, with over products. We deliver to over 100 countries and speak 15 languages. · To strengthen o ...
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customer service representative
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Family Dollar Lithia Springs, United StatesFamily Dollar BANKHEAD HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
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Customer Service Representative
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Omega Enterprises Candler-McAfee, United StatesFor 70 years, we have been dedicated to providing quality and commitment to our customers in Candler-McAfee. Our flat hierarchies and short decision-making processes allow for quick responses to customer inquiries. Flexibility is not only a promise to our customers, but is also d ...
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Guest Service Representative
1 week ago
Clipper Petroleum Lithia Springs, United StatesJob Details · Level · Entry · Job Location · Store #47 - Lithia Springs, GA · Position Type · Full-Time/Part-Time · Travel Percentage · None · Job Shift · Any · Job Category · Retail · Description · POSITION SUMMARY: · The Guest Service Representative greets and serv ...
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Customer Service Representative
1 week ago
Swipejobs Lithia Springs, United StatesJob Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · We are Hiring Immediately for a Customer Service Representative position in an exciting warehouse facility · Help customers with their questions about products and programs. Provide high q ...
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Customer Service Representative
1 week ago
ATLANTA WEST CARPETS, INC. Lithia Springs, United StatesJob Type · Full-time · Description · JOB SUMMARY · Looking for a Customer Service Representative who will partner with and ensure the long-term success of our business. Works to resolve issues accurately and efficiently. Will ensure excellent service standards and maintain hig ...
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Customer Service Representative
1 week ago
Apex Solutions Atlanta, United StatesAbout the Company · Together, let's make things simple: Unleash your drive and unleash the full potential of your talents at ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
Customer Service Representative - Austell, United States - Risus Talent Partners
Description
The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first.
The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers.
The CSR is a highly valued team member that works with the sales team and acts as an advocate of our client's values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets.