- Troubleshoot various software and hardware to ensure business and customer needs are met.
- Perform hands-on maintenance at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
- Manage and maintain infrastructure which includes Active Directory, phone system, security access controls, and network printers.
- Administer user IDs, passwords, and access to systems and applications.
- Clean, image, configure and set up computer equipment for internal customers.
- Work on assigned tickets and document steps toward resolution.
- Develop training materials, service sheets, and FAQs for end users.
- Collaborate with team members and stakeholders to ensure efficient operation of the company's desktop computing environment.
- Ensure performance, security, and availability of IT systems are following the Information Security policy guidelines.
- Evaluate emerging technologies to identify opportunities, trends, and best practices that can be leveraged to strengthen POS's technology platform.
- Manage assigned technology projects.
- Bachelor's degree, preferably in a technology-related field.
- Must have a minimum of 3 years of network or system administration experience and 1-2 years of help desk experience working with end users.
- Experience working with MS Windows, MS Office Suite in addition to Mac.
- Strong communication skills, both verbal and written.
- High attention to detail.
- Experience working independently with a high level of motivation.
- Certifications focused on Cloud, Vmware, or Microsoft a plus.
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Network Administrator II - Waterloo, United States - POS Professional Office Services
Description
Job Description
Job DescriptionFor more than 50 years, POS Professional Office Services, Inc. has worked with 30,000-plus medical practices to improve their patient communications and practice profitability Our solutions include Print, Statement Processing, Digital Messaging, and Patient Surveys. POS sets itself apart from the competition by integrating and branding all of a practice's communications to create loyalty and better relationships with patients. To learn more about our dynamic privately held corporation located in Waterloo, Iowa, visit
POS is seeking an experienced Network Administrator who wants to join our growing team. This position will be on-site at our corporate headquarters and offers growth opportunities.
Duties include (but are not limited to):
We seek candidates with the following experience and background:
Hours will be M-F 8-5 PM with an after-hours/weekend work as needed.
Apply online at
Post-Offer Background Check and Drug Screen Required. EOE. E-Verify Employer.
Job Posted by ApplicantPro
