- Welcomes guests by greeting them; answering questions; responding to requests
- Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards
- Establishes credit by verifying credit cards or obtaining cash
- Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
- Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel
- Maintains records by entering room and guest account data
- Collects revenue by entering services and charges; computing bill; obtaining payment
- Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements
- Assists hotel guests with all requests and needs as they arise including assistance with luggage, taking and delivering room services orders, valeting hotel guest cars, etc.
- Contributes to team effort by accomplishing related results as needed.
- Valets guest cars to private parking lot
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Front Desk Agent
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MCR Hotels Tampa, United States· Front Desk Agent · The Godfrey Hotel, Tampa, 7700 W Courtney Campbell Causeway, Tampa, Florida, United States of America · Req #6709 · Friday, May 17, 2024 · The Front Desk Agent at · The Godfrey Hotel & Cabanas Tampa · is responsible for providing overall positive guest exper ...
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HEI Hotels and Resorts Tampa, United StatesAbout Us · Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike. Our associates enjoy free meals, free dry cleaning of uniforms, ...
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Aimbridge Hospitality Tampa, United StatesAimbridge Hospitality - Staybridge Suites Tampa East [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informatio ...
Front Desk Agent - Saint Petersburg, United States - Birchwood Inn Partners, LLLP
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Description
Job Description
Job DescriptionJob Purpose:
Serves guests by completing registration; controlling room assignments and valeting guest vehicles.
Duties:
Requirements
VALID DRIVERS LICENSE REQUIRED. At least 3 Years Experience, Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening, Must Possess Valid Drivers License
Benefits
Health Insurance, 401K, Discounted Meals, Dental Insurance, Vision Insurance, PTO,
Pay Rate:
Dependent on experience, $15-18/hr
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