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    Knowledge Manager - Washington, United States - HOK

    HOK
    HOK Washington, United States

    1 month ago

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    Full time/Regular
    Description

    HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people's lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose.

    HOK is an industry Architecture and Design leader in sustainable and high-performance design on projects of all types and sizes. Recognized as the #1 A/E firm by Architectural Record, one of TIME Magazine's Most Influential Firms, and one of Fast Company's Most Innovative Companies, we are seeking a Knowledge Manager for Healthcare (architecture and design sector), to work directly with firmwide practice leaders to position HOK by leveraging our project experience, thought leadership and experts to win new work that sustains a robust and successful practice.

    The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily.

    HOK DESIGN VISION:

    HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people's lives, serving our clients, and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose. We value both deep expertise and diverse perspectives. Together, we embrace the unknown and collaborate to discover innovative solutions to the complex challenges of the inhabitable world.

    RESPONSIBILITIES:

    Working Relationships + Market Positioning + Business Development (50%)

  • Work directly with firmwide market or discipline practice leaders to position HOK in national and international markets by leveragingourprojectexperience,thoughtleadershipandexpertstowinnewworkthatsustainsarobustandsuccessfulpractice.
  • Conductmarketresearchtoensurethepracticesareconversantwithcurrentindustryandbusinessissues,markettrendsand other significant drivers that impact the positioning, winning and delivery of our designservices.
  • Work directly with firmwide communication team to develop external messaging strategies and promote HOK and the healthcare leaders.
  • In collaboration with MBU leaders,strategize,structure,andimplementopportunitiesforclientengagementthatpositionHOKfornew, innovative designcommissions.
  • Create Client Capture Plans in collaboration with firmwide and regional leaders.
  • Engage with clients, contractors, and consultants to foster relationships and identify new opportunities.
  • Engage and participate in business development initiatives such as external events, industry awards and publicrelations.
  • Takes personal responsibility for fostering a green workplace through sustainable workpractices.

    • Keeper of Market or Discipline Knowledge (15%)

  • DevelopacomprehensiveanddetailedunderstandingofHOK'scurrentandhistoricportfolioofprojectsandexpertise.
  • Use your knowledge of HOK's market or discipline portfolio to develop themes and imagery that highlight key projects and content for white papers and other research related to industry trends and relevantissues.
  • Create and update market or discipline marketing collateral andresources.

    • Pursuit Development/Securing New Work (30%)

  • Research,identifyandqualifynewleadsfrombothnewandexistingclientsincollaborationwithmarketordisciplineleaders across thefirm.
  • Participate in the evaluation of each project pursuit (go/no-go) with the regionalpractices.
  • Leadregionalmarketingteamstocreate,compellingand high-qualityresponsesforqualification,proposals,and presentations. (Complex efforts may require travel for in-personmeetings).
  • In collaboration with leaders, develop pursuit strategy, craft the appropriate story, and assist in developing content for proposals.
  • In collaboration with leaders, develop interview strategy, voice, and messaging.
  • Developandcuratemarket-specificcontentinresponsetotheclientrequestbasedonindustryknowledgeandbestpractices.
  • AssistintheQA/QCprocesstoensurewell-coordinatedsubmissionsthatcomply withtheclient'sstatedrequirements.

    • Leverage Tools (5%)

  • Use HOK Business Intelligence tools such as Deltek Vantagepoint and HOK Orbit to gather, track and analyze pursuit pipeline intelligence,projectinformation,metrics(win/loss/ROI),andclientrelationshipsthatdrivemarketingandbusinessdevelopment strategy.

    • Required Skills

  • Abilitytocommunicate(writtenandverbal)andcollaboratewithmultipleofficesacrossHOK,includingleadership,industry partners andclients.
  • Exceptionaltimemanagementandorganizationalskills;abilitytoworkefficientlyundermultipledeadlinesandmanagemultiple teams.
  • Must have strong graphic and writing skills and be able to maintain graphic and content qualitystandards.
  • Self-starter and independent worker able to complete tasks efficiently with minimumsupervision.
  • KnowledgeofDeltekVisionorVantagePoint,OpenAsset,CRM,AdobeCreativeSuiteandother marketingsoftwareisaplus.

    • Qualifications

  • Bachelor'sDegree
  • 5yearsofmarketingexperienceinthe architecture,interiordesign,engineering,construction,orrealestatedevelopment industry .
  • 8to10yearsofexperienceinleadingsuccessfulmarketingandbusinessdevelopmentprogramsfor professionalservices.
  • Ability to work closely with leadership and motivate business development and marketingstaff.

    • OTHER:

  • Overtime may berequired.
  • Fifty percent travel may be required.
  • Thejobdutiesandrequirements for this role maybealteredorsupplemented.

    • Compensation is based on experience, qualifications, education, and location. The typical salary range for this position is $85,000-$105,000. Other compensation may include a discretionary bonus.

    HOK is committed to providing our employees with a comprehensive benefits plan to meet their current and future needs. Benefits include medical, dental and vision coverage; 401(K) savings plans; disability, life, and accident insurance; paid time off (PTO); and parental leave. In addition, HOK employees enjoy a flexible work schedule with the option to work from home on Mondays and Fridays.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicant with arrest and conviction records.#LI-KN1 #LI-HYBRID

    Additional Locations

  • 757 S Alameda St, Suite 400, Los Angeles, California
  • 1065 Ave of the Americas, 6th Flr, New York, New York
  • Canal House, 3223 Grace St NW, Washington, District of Columbia
  • 1 Logan Square, Suite 1510, Philadelphia, Pennsylvania
  • Boston, Massachusetts

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