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    PMO Manager - Raleigh, United States - Net At Work

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    Description

    Net at Work provides next-generation technology solutions and services that enable our clients to unleash the power of their businesses. These solutions are customized to meet the demands of specific industries through the integration of best-of-breed applications. With expertise in finance, accounting, operations, workforce management, and customer experience, Net at Work serves as a trusted advisor, helping small- and mid-sized businesses keep pace with the competition, win new customers, improve profitability, and thrive in the digital economy.

    Having started with just two employees, Net at Work is now more than 300 employees strong, and we are still growing. We are looking to expand our team with experienced professionals who share our core values and are problem solvers, promise keepers, collaborative integrators, inspiring coaches and driven intrapreneurs.

    We are seeking a highly motivated and experienced Manager, Project Management Office (PMO) to join our team. This position will be based remotely in the US, with travel required.

    About the Role:

    As the Manager, PMO, you will be responsible for leading Net at Work's Professional Services PMO. You will ensure that our consulting organization is equipped to deliver consistent, high-quality implementation experiences across our portfolio of ERP, CRM, HR, IT Managed Services, Cloud Hosting and e-commerce projects.

    Responsibilities:

    • Drive the vision and lead the architecture of a high-performance, scalable PMO.
    • Collaborate with cross-functional teams to define needs and requirements to ensure project success.
    • Maintain project templates, project management deliverables and projects delivery schedules.
    • Ensure adherence to best practices and methodologies, including our PROPEL implementation methodologies.
    • Develop and manage training, coaching, skill tracking, and performance assessment for the Net at Work PMO
    • Identify and manage risks across a large, active portfolio of projects.
    • Manage & Optimize PMO processes for key systems (Changepoint, Smartsheet, Dynamics, ConnectWise) to improve project management.
    • Define and automate the collection and reporting of key business metrics (e.g., project accounting, utilization, profitability).
    • Provide regular updates to internal stakeholders & BU team leaders
    • Drive process improvement initiatives to enhance efficiency, productivity, and profitability.

    Qualifications:

    • 8-10 years of experience in project management and program/portfolio leadership.
    • Experience leading a PMO for a consulting company and/or software integrator.
    • Experience with multiple software implementation methodologies (Agile, Waterfall).
    • Project Management Professional (PMP) certification a plus.
    • Financial acumen and "project accounting" experience a must.
    • Strong understanding of KPIs/key service operating metrics.
    • Professional Service Automation experience required.
    • ERP/CRM/HR systems experience a plus.
    • Adept at program/project and change management.
    • Smartsheet experience a plus.
    • Experience with business intelligence and reporting (e.g., Tableau, PowerBI, Qlik).

    Desired Characteristics:

    • Strong core values: integrity, collaboration, objectivity, and consistency.
    • Proven leadership skills.
    • Passion for delivering uncompromising quality with a high level of commitment to responsibility.
    • Excellent influence and negotiation skills.
    • Strong problem-solving and analytical skills.
    • Excellent execution-oriented and focus.
    • Strong verbal and written communication skills.
    • Exceptional organizational skills and strong time-management skills.

    Formal Education & Certification:

    • Bachelor's degree (preferably in an information technology-related field) or equivalent required.

    Salary range: $125,000-$150,000 plus bonus. "Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws".

    We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
    • Health and Welfare (Medical, Dental, Vision)
    • Accident, Critical Illness, and Hospital Indemnity
    • Employee Assistance Program (EAP)
    • Life and AD&D Insurance
    • Short- and Long-Term Disability Insurance
    • Flexible Spending Accounts
    • Health Savings Accounts (with company contribution)
    • Retirement Planning (401k with matching contribution)
    • Legal Benefits
    • Identity Theft Protection
    • Pet Insurance
    • Wellness Program Offerings
    • Paid Time Off

    EOE/Diversity & Inclusion Statement

    Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organization levels in all its forms, including but not limited to religion, racism, sexism, classism, heterosexism, ageism, and ableism. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.

    Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.



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