- Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
- Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
- Research and problem solve client issues by networking with other Customer Success Representatives who have seen success within the realm of the issue you are having
- Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
- Build valuable relationships with clients to ensure the satisfaction of the clients' brand line
- Bachelor's Degree is preferred, however, can be replaced with 1-3 years of customer service experience
- Must have highly developed communication skills (written and verbal), interpersonal, problem-solving, and customer service skills
- Must be able to work a full-time schedule for this particular role
- Demonstrated consistency in achieving and exceeding goals a and strong customer orientation
-
Application Support Manager
3 weeks ago
CBTS Cincinnati, United StatesCBTS is currently seeking an Application Support Manager for a position located in Cincinnati, OH. · Job Summary: · As the manager of the application support team, you will work closely with your team members and development management to: · Ensure end user service is timely and ...
-
Application Support Manager
3 weeks ago
CBTS Cincinnati, United StatesCBTS is currently seeking an Application Support Manager for a position located in Cincinnati, OH. · Job Summary: · As the manager of the application support team, you will work closely with your team members and development management to: · Ensure end user service is timely and ...
-
Application Support Manager
2 weeks ago
CBTS Cincinnati, United StatesApplication Support Manager · Job Summary · As the manager of the application support team, you will work closely with your team members and development management to: · Ensure end user service is timely and accurate daily. · Support staff members. · Set specific end user s ...
-
Application Support Manager
3 weeks ago
CBTS Cincinnati, United StatesCBTS is currently seeking an Application Support Manager for a position located in Cincinnati, OH. · Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. · Job Summary: · As the ma ...
-
Contractor Support Manager
1 week ago
Spectrum Inc Cincinnati, United States FreelanceDo you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Mgr of Contractor Support, a part of Spectrums Field Operations business unit. At Spectrum, we keep more than 32 m Support Manager, Contractor, O ...
-
Manager Customer Support
13 minutes ago
First Student Cincinnati, United StatesFirst for a reason · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately fi ...
-
Manager Customer Support
12 minutes ago
First Transit Cincinnati, United StatesLocation 191 Rosa Parks St, Suite 800, Cincinnati, Ohio 45202 US · Phone Number () - · Categories Professional & Corporate · Req ID JR3421 Manager Customer Support (Open) · First for a reason · First Student is the largest school transportation provider in North America with more ...
-
ERP Finance Application Support Manager
3 weeks ago
WSP Cincinnati, United States Regular, Fullul {font: 14.0px Arial;} div.a {line-height: 120.0%;} ERP Finance Application Support Manager (Oracle Fusion) · Who We Are · At WSP, we are driven by inspiring future-ready pioneers to innovate. We're looking to grow our teams with people who are ready to collaborate in building ...
-
Extendinfosys Cincinnati, United StatesJob Title: · Application Support Manager/IT Operations Manager · Location: · Cincinnati, OH (Day 1 onsite) · Duration: C2C · Experience level : · 8+ · Job Description · Day 1 onsite @ Cincinnati · 10+ years of solid experience in executing and managing application support ...
-
Operations Systems Support Manager
2 days ago
Zenith Logistics Inc Cincinnati, United StatesJob Description · Job DescriptionEssential Job Functions: · Areas of support include, but not limited to - VC5090s, Talkman T2/T2x, 9090 handhelds cables, cradles, headsets, cyber keys and other items · Setup employee identification in APT, Kroger form, Navis, DLx and other softw ...
-
Blue & Co. Cincinnati, United StatesJob Description · Job DescriptionManager- Business Valuation and Litigation Support · Blue & Co. is more than a CPA advisory firm: We're a community and we take care of our own. That's what our mission and culture are all about — empowering employees to live their best lives both ...
-
Gensuite Cincinnati, United States FreelanceSenior Manager, Contractor Prequalification Support Services · Full Time · Cincinnati, OH · Innovate with Benchmark Gensuite as a Senior Manager, Contractor Prequalification Support Services · Everyone wants to make the world a better place. We work to make it happen. By joining ...
-
CommuniCare Family of Companies Cincinnati, United StatesCommuniCare Health Services is currently recruiting a Corporate Accounts Receivable / Managed Care Support Specialist.PURPOSE / BELIEF STATEMENTThe A/R Managed Care Support Specialist will assist in the timely and expedited collection of cash from managed care payors. This role i ...
-
Application Support Manager
3 weeks ago
CBTS Cincinnati, United StatesApplication Support Manager · Job Summary · As the manager of the application support team, you will work closely with your team members and development management to: · Ensure end user service is timely and accurate daily. · Support staff members. · Set specific end user servic ...
-
Application Support Manager
1 week ago
CBTS Cincinnati, United StatesCBTS is currently seeking an Application Support Manager for a position located in Cincinnati, OH. · Job Summary: · As the manager of the application support team, you will work closely with your team members and development management to: · Ensure end user service is timely a ...
-
Customer Support Manager
2 weeks ago
Resurgence Management Company Cincinnati, United StatesThe Customer Support Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on all consumer relations strategies and ta ...
-
Customer Support Manager
2 weeks ago
Resurgence Management Company Cincinnati, United StatesJob Description · Job Description · The Customer Support Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on al ...
-
Contractor Support Manager
3 days ago
Charter Spectrum Cincinnati, United States FreelanceDo you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Mgr of Contractor Support, a part of Spectrum's Field Operations business unit. · At Spectrum, we keep more than 32 million customers connected ...
-
Customer Support Manager
2 weeks ago
Resurgence Management Company Cincinnati, United StatesThe Customer Support Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on all consumer relations strategies and ta ...
-
Customer Support Manager
2 weeks ago
Resurgence Management Company Cincinnati, United StatesJob Description · Job Description · The Customer Support Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on al ...
Customer Support Manager - Cincinnati, United States - Resurgence Management
Description
Job Description
Job DescriptionThe Customer Support Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Support division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently by the Customer Support Manager, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.
Essential Job Responsibilities:
Preferred Qualifications:
Powered by JazzHR
ojRhRMInqM