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    Appliance Service Technician - Grand Rapids, United States - Diamond Factory Service

    Diamond Factory Service
    Diamond Factory Service Grand Rapids, United States

    1 week ago

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    Description

    Job Description

    Job Description
    EXPERIENCED APPLIANCE REPAIR TECHNICIAN
    FULL TIME (MONDAY-FRIDAY)
    START AND END FROM YOUR HOME IN MOST CASES
    BENEFITS INCLUDE MEDICAL/DENTAL

    PAY RATE IS BASED ON EXPERIENCE
    POTENTIAL SIGN ON BONUS
    Do you currently work for an appliance repair company that focuses more on selling service contracts and accessories and less on repairing appliances? Do you feel your performance is measured more by sales than by service?


    Join the Diamond Team and you will be
    measured on your ability to service appliances,
    not by your selling ability We focus on taking care of the customer and getting their appliance fixed.

    We dont sell service contracts and we dont push accessories on a customer


    Company information:
    At Diamond Factory Service, youll be more than just an employee. Your role as an Appliance Repair Technician is highly valued within our company.

    We do everything we can to make sure you are given the tools and resources you need to satisfy our customers.

    Weve been in business for over 30 years focusing primarily on Whirlpool brands as an authorized service company.


    Job Duties:
    Diagnose and repair residential appliances including, but not limited to washers, dryers, refrigerators, ranges, freezers
    Utilize laptop and phone to document and research information
    Provide exceptional and timely customer service


    Experience required:
    High school diploma or equivalent is required
    Valid drivers license
    2 years experience as an in-home service provider
    Excellent customer service skills
    Computer skills
    Excellent communication skills
    Mechanical and electrical knowledge
    Must be able to lift pounds
    **Candidates must be able to pass a pre-employment drug screen and criminal background check


    Benefits:
    Van, computer, cell phone, gas card and uniforms are provided.
    Paid vacation, personal time and holidays.
    Health insurance
    Optional 401k program with employer contribution
    Bonus plan for exceeding goals
    On-going training
    Territory is designed around your home address so you can start and end from your home if you are too far away from the office
    Opportunities for advancement Technician Leads, Prescreeners, Supervisors
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