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Analyst, Security Operations Center - Charlotte, United States - BrightSpeed
Description
BrightspeedBrightspeed brings you high-speed internet service without confusing bundles
View company page
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
We are currently looking for an Analyst, Security Operations Center to join our growing Operations team In this role, you will reportdirectly to the Manager, Security Operations Center.
You willmanage event and information intake to include intelligence reports, monitoring ticket queues, investigating reported incidents, and interacting with other security and infrastructure groups as necessary.
You will be part of a critical team on-call 24x7 to manage critical incidents. You will work shift-based hours, sometimes holding night shifts.As Analyst, Security Operations Center, your duties will include:
Ability to work shift hours, including night shifts.
Review incidents to assess their urgency and escalate incidents if necessary
Correlate and analyze events and data to determine the scope of cyber security incidents
Recognize attacker tactics, techniques, and procedures as potential indicators of compromise (IOCs) to improve monitoring, analysis, and incident response
Assist in tuning SIEM
and IDS alerting to reduce false positives, improve productivity, and improve detection capabilities
Provide prescriptive remediation guidance to IT and network teams
Document incident responses with the detailed root cause and recommendations
Provide 24x7 (on-call) support
Monitor and manage/support all event sources
Endpoint Protection Systems (EDR/XDR), and other security tools to monitor and manage security incidents
Use the SIEM, SOAR, DLP tools, Cloud Posture Management, Endpoint Management, Endpoint Protection Systems (EDR/XDR), and other security tools to monitor and manage security incidents
Participatein organizational projects, as required
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
Associate's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
Experience managing cases/incidents
Ability to think analytically
Robust creativity and problem-solving skills
Knowledge of technical systems and terminology
Proficiency in threat management analysis and dissemination
Proficiency in scripting languages
Advanced written and verbal communication skills
BONUS POINTS FOR:
Bachelor's Degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
Information Security Certification, preferred:
GSEC
Security+
GIAC
Python or PowerShell scripting
Azure Sentinel and CrowdStrike experience
A solid understanding of networking, cyber security concepts
Aptitude in solving problems independently
Demonstrated problem-solving skills
Sound decision-making ability
Must be detail oriented, well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
Strong analytical and time management skills
#LI-SS1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.
We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.
We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.
Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusionare at the center of our grounding belief inBeing Real .
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer
For all applicants, please take a moment to review our Privacy Notices:
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