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Customer Service Agent
1 week ago
Expeditors International Hanahan, United States**Customer Service Agent - Customs Brokerage** · 1017 Northpointe Industrial Rd, Hanahan, SC 29410, USA · Full-time · **Company Description** · Were not in the shipping business; were in the information business - Peter Rose, Expeditors Founder · Global supply chain manageme ...
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Customer Service Agent
4 days ago
Expeditors Hanahan, United States"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an inn ...
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Customer Service Agent
1 week ago
Expeditors Hanahan, United StatesCompany Description · "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, al ...
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Experienced Intermodal Dispatcher
4 days ago
BPX Logistics Hanahan, United StatesJob Description · Job DescriptionDescription: About Our Company: BPX Logistics is a transportation company with multiple locations on the Southeastern seaboard of the United States; inland container moves are our specialty. BPX Logistics is a one-stop shop for import or export sh ...
Ocean Export Agent - Hanahan, United States - Expeditors International
Description
**Ocean Export Agent**
1017 Northpointe Industrial Blvd, Hanahan, SC 29410, USA
Full-time
**Company Description**
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Top 3% of employers that give benefits to its employees
**Job Description**
**Scope of Position**
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
**Major Duties and Responsibilities**
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Export Files and reporting
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
**Qualifications**
6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Understanding of ocean documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word)
Hazardous Materials certification (preferred)
Fluent in English
**Reporting Structure**
Ocean Export Lead Agent, Supervisor and Manager
**Additional Information**
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
**Videos To Watch**
**Job Location**
Ocean Export Agent
1017 Northpointe Industrial Blvd, Hanahan, SC 29410, USA
Full-time