Financial advice - Avondale, MO, United States - Diamond Dynamics

James Miller

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James Miller

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Freelance
Description
At Avondale, MO, we put people at the center of everything we do. That's why we value a positive and strong company culture where employees and customers feel comfortable.


Responsibilities:
As a financial advisor, you will be the first point of contact for assigned customers for all financial needs.

  • Overall responsibility for assigned customer base
  • Conduct cooperative consultations within defined competencies (in person & digital/personal) (excluding real estate)
  • Consumer loans (easyCredit & Quick Loan) in the liquidity category (field of need: financing wishes)
  • Analysis of assigned customer relationships in terms of profitability, potential, and intensity of business relationship (deriving consultation intensity)
  • Identifying financial needs of customers
  • Needsbased and sustainable sales, if necessary, referral/integration of specialists from the bank or the Cooperative Financial Group
  • Conducting and documenting customer relationship management in accordance with internal and regulatory requirements
  • Targeted and active scheduling for customer base
  • Implementation of targeted campaigns for financial needs
  • Providing information and advice to customers on digital services (e.g. online banking, VR-BankingApp)
  • Acquiring new customers based on profitability and risk considerations
  • Participation and contribution to customer events and representing the bank in public (brand ambassador)
  • Active participation in continuous improvement process

Qualifications:

  • Completed training as a bank clerk
  • Knowledge of product and service offerings in the functional area
  • Strong customer orientation in consultation with a focus on sales and closing skills

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