Coordinated Entry Program Manager - Salem, United States - Mid-Willamette Valley Homeless Alliance

Mid-Willamette Valley Homeless Alliance Salem, United States

2 weeks ago

Description

Background

The Mid-Willamette Valley Homeless Alliance is a collaborative organization engaging in a communitywide commitment to coordinate, leverage, and align efforts and resources to prevent and end homelessness in the Marion County and Polk County region.

The Coordinated Entry Program Manager for the Mid-Willamette Valley Homeless Alliance serves as a vital link in the effort to address homelessness and improve the quality of services within our community.

Description

Responsible for the day-to-day activities of the Coordinated Entry System (CES) within the Alliance service region. Oversees various aspects of the Coordinated Entry System, including case conferencing meetings, housing provider resource inputs, development of appropriate access points and the adaptation of system flow. Responsible for ensuring compliance with both HUD and local guidelines, recommendations, and policies and procedures. Provides daily administration of, and facilitation for, the Coordinated Entry System to ensure that the system is easily accessible and reduces the amount of time people spend finding the appropriate housing resources.

Reports to and works under the general supervision of the Executive Director who assigns duties and reviews work for effectiveness pursuant to established work standards.

Responsibilities

The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.

Ensure the Alliance complies with HUD expectations and requirements related to the CES.
Manage the HUD CES Grant.
Serve as the content expert for the annual HUD CES grant application.
Prepare reports related to the operation of the CES program, including Annual Progress Reports (APRs) and other reports as required by HUD, the State of Oregon, and the Alliance.
Manage the By Name List (prioritized list of people experiencing homelessness to be matched to Rapid Rehousing or Permanent Supportive Housing programs).
Manage the housing referral process in collaboration with homeless service providers.
Per the Alliance Board and its committees' direction develop and maintain approved program policies and procedures, identifying program components in need of further development, addressing implementation challenges, and consulting on client-level issues as needed.
Onboard and provide necessary training to CES participating agencies and assessors.
Serve as the lead staff for Built for Zero meetings.
Serve as the lead staff for case conferencing meetings whose purpose is to connect people experiencing homelessness to resources to return to housing.
Serve as the lead staff for the Alliance's Coordinated Entry Committee.
Facilitate an annual Coordinated Entry System Evaluation with the Alliance's Coordinated Entry Committee.
Work with the homeless services providers to translate best practices into local policies and procedures.
Collaborate with stakeholders, including Alliance partner agencies to improve CES service access and availability by addressing issues such as service gaps, barriers to service, and needed resources.
Provide various data and performance reports as requested by Alliance staff, committees, and Board.
Other related duties as assigned.

Education and Experience

A bachelor's degree in computer science, data analytics, data science, information management systems, social services, or a related field preferred.
Three years of responsible administrative staff support and analytical experience.
HMIS software experience preferred.
Experience submitting reports to HUD preferred.
Experience with the nonprofit sector, especially homeless services, preferred.
Experience facilitating committee/workgroups.
Any combination of experience and training which provides the required knowledge, skills, and abilities.

Knowledge

Knowledge of social service programs, grant requirements, business operations and procedures typical in this environment.

Skills

Use of personal computers, office software programs (MS Office Suite), and database management.
Excel, data formatting for tables, graphs, and reports.
Technical writing.
Excellent interpersonal skills; both written and oral.
Facilitation, meeting management, and conflict resolution.
Problem-solving skills to develop solutions and strategies.

Abilities

Analyze information and identify key issues.
Project management.
Organizational skills to support committees (meeting logistics, agenda creation, record keeping, document management, etc.).
Time management.
Ability to build a deep understanding of technical procedures and government regulations, strong analytical skills, and the ability to interpret and communicate complex information to technical and non-technical staff and Alliance members.
Ability to generate reports from information processing systems.

Workplace Location

Downtown Salem Oregon, with potential office space in Monmouth or Woodburn, if desired.

Special Requirements

Travel throughout the Marion County & Polk County region, in personal vehicle (up to 15% of time).
Valid driver's license.
Proof of current auto insurance.
Access to reliable transportation required.
Must pass a criminal history background investigation; however, a conviction of a crime may not necessarily disqualify an individual from this classification.
Ability to work in remote and in person work environments and the ability to travel to alternate work locations.
May travel nationally for training purposes occasionally.

Benefits

100% employer-paid medical, dental, and vision insurance premium.
Up to 3% employer-paid match for retirement contributions.
Flexible work schedule with options for partially remote work in accordance with Alliance policy and at manager's discretion.
Reimbursement for up to $30/month for gym or wellness memberships in accordance with Alliance policy.

Leave

7 days of paid bereavement leave for the loss of a family member in accordance with Alliance policy.
All federal holidays are designated as paid days off.
80 hours of paid time off per year.
5 days of designated sick leave per year.

To apply, please email with a copy of your resume and a cover letter or click "Easy Apply".

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