Customer Service Representative - East Amherst, United States - Garnet River

Garnet River East Amherst, United States

3 weeks ago

Description

Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent.

We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their fare media cards and accounts. They will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction.

Essential Job Duties & Responsibilities:

Answers all incoming fare media phone calls from customers.
Processes all fax and email inquiries.
Performs all assigned tasks as quickly and accurately as possible.
Follows all established policies, procedures, and written/verbal instructions.
Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
Answers all inquiries related to fare media.
Initiates outbound calls as needed.

Hourly rate: $17.00

Minimum Job Requirements:

High school degree, or equivalent, plus three years experience in a Customer Service/Call Center.
Some college coursework preferred.
Must be a good team player.
Must possess a positive attitude.
Must excel in a fast-paced environment.
Able to work and respond in a high-volume situation.
Willing to work extended hours.
Ability to type 40 plus words per minute (WPM).
Proficient in Microsoft Office

At Garnet River, we care about our employees. We strongly believe in work/family balance. Our robust employee benefits package includes competitive pay and health insurance.

Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

Customer Service Representative

3 weeks ago

Garnet River East Amherst, United States

Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the re ...
patient service representative

3 weeks ago

Excelsior Orthopaedics Group Swormville, NY , USA, United States

Job Summary · The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a ...
Customer Service Representative

2 weeks ago

Firstsource Solutions East Amherst, United States

Job Description Customer Service Representative **Description** · FIRSTSOURCE is NOW HIRING CUSTOMER SERVICE POSITION at our Amherst location · **$500 SIGN-ON BONUS** · **$18/hr / Day Shift** · Be a part of a growing team in a rewarding, safe environment · This is an excitin ...
Customer Service Representative

3 weeks ago

LakeShore Recycling & Disposal New Buffalo, United States

Busy, fast paced office is seeking a high energy, motivated friendly customer service representative to join our team Lakeshore Recycling & Disposal is a locally owned trash hauler that services Southwest Michigan, Indiana, and surrounding areas. · Our offices are very busy and h ...
Guest Service Representative

3 weeks ago

Holiday Inn Express & Suites - New Buffalo, MI New Buffalo, United States

**Job Summary**: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check · - out of the guests stay. Accommodates special requests, follow thru with established chec ...
Customer Service Representative

3 weeks ago

Lifemark Health Group East Amherst, United States

**Customer Service Representative -** **pt Health Physiotherapy Amherst** **Amherst, NS****Status:** Permanent part-time · **Location:** 150 Robert Angus Dr, Suite 200 · **Schedule:** Monday-Friday, approximately 25-30 hours per week · **Mandatory requirement:** All Lifemark H ...
Customer Service Representative

1 week ago

Shingle and Gibb Automation East Amherst, United States

Make a difference. · Shingle & Gibb Automation has an immediate opening for a full-time Customer Service Representative at our Amherst, NY location. If you are a CUSTOMER SERVICE professional looking for an opportunity to grow, Shingle & Gibb Automation has an exciting opportuni ...
Customer service representative

1 week ago

Crimson Technologies Middleport, NY, United States Freelance

Are you looking to start your Monday motivated and be rewarded accordingly? · Do you want to personally develop and have a say in your career advancement? · Then you've come to the right place · Apply now as a Customer Service Representative (m/f/d) in Middleport, NY - even as a ...
Customer Service Representative

3 weeks ago

Crimson Solutions Billington Heights, United States

Solidarity, fairness, partnership, and regionalism: Since 1872, these cooperative values have been the roots of our bank and also shape us as an employer. About 85 cheerful colleagues and happy customers set the example - become part of us. We look forward to receiving your appli ...
customer service representative

3 weeks ago

Family Dollar Brookville, United States

Family Dollar - 235 ALLEGHENY RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
Customer Service Representative

6 days ago

GEICO Getzville, United States Full time

Customer Service Representative - Buffalo, NY · Salary: $20.15 per hour · When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Cus ...
Outdoor Pool Member Service Representative

2 weeks ago

Jewish Community Center of Greater Buffalo Getzville, United States

Job Description · Job DescriptionPart-time positions are available at our Outdoor Pool Member Services Desk. The ideal applicant would be able to work mornings, afternoons, evenings, weekends, and some holidays. The candidate must be customer service-oriented, professional, and p ...
Customer Service Representative

2 weeks ago

EWM Getzville, United States

Job Summary: Provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons and transit operators. This position typical ...
patient service representative

3 weeks ago

Great Lakes Medical Imaging Cheektowaga, NY, USA, United States

Job Title: Patient Service Representative · Reports to: Registration Manager · Status: Non-Exempt · Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles ...
Patient Service Representative

21 hours ago

General Physicians PC Depew, United States

Â · Â · Welcome to General Physician, P.C. We are proud to be one of the largest and most highly regarded multi-specialty medical groups in Western New York. Our top priority is to provide comprehensive, patient-centered care that enhances the quality of life for all of our patie ...
Customer Service Network Customer Service Representative

4 weeks ago

ZephyrTech Billington Heights, United States

Billington Heights is the network operator for electricity and gas supply to 2.8 million people in Schleswig-Holstein. In addition, we offer technical services in the field of electricity and gas, such as the construction and operation of substations or transformer stations with ...
Guest Service Representative

2 weeks ago

Buffalo Lodging Associates Cheektowaga, United States

Homewood Suites by Hilton/Buffalo-Airport, 760 Dick Road, Cheektowaga, NY 14225 · We are looking for a front desk agent to join our Team Our Homewood Suites by Hilton is located off I-90, two miles from Walden Galleria Mall and Buffalo Niagara International Airport. Downtown Buff ...
Member Service Representative

3 weeks ago

Crunch Fitness Depew, United States

Crunch Fitness - JobID: [Guest Service / Front Desk] As a Member Service Representative at Crunch Fitness, you'll: Provide a warm welcome to all guests, member check-ins and club tours; Perform cleaning and club maintenance; Answer phones, and service members; Assist in membershi ...
Customer Service Representative

3 weeks ago

Bunzl Distribution USA Depew, United States

** Customer Service Representative** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO009481 Showing 1 location **Job Details** · **Description** · The Customer Service Rep will answer inquiries on customer accounts and investigate any issu ...
Customer Service Representative

3 weeks ago

ittxylem Depew, United States

Job Details · CORE RESPONSIBILITIES:To perform the job successfully, an individual must be able to perform/oversee each essential duty satisfactorily. · Principal Responsibilities: Order ProcessingEfficiently process customer purchase orders, including quote conversion, and ord ...