- Supervises the reservations team, including, but not limited to scheduling, training, coaching, and reviewing the employee performance.
- Maintains all elements of the reservations system to ensure information is accurate and up to date.
- Meets and exceeds guest expectations by ensuring team provides positive and courteous service and teamwork.
- Ensures that all special requests are handled in an efficient and timely manner.
- Assists with all outside sales and marketing efforts to all distribution channels including retail and wholesale travel agents, OTA's and group sales leads.
- Facilitates all VIP and special requests.
- Verifies that all email requests are answered in a timely and efficient manner.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established Four Seasons policies and procedures.
- Verifies that all reservations are input correctly into the system, including billing information.
- Strong written and verbal communication skills
- Strong telephone and computer etiquette
- Excellent interpersonal and customer service skills
- Always demonstrates a calm and professional manner.
- 2-3-year experience in luxury hospitality environment as Reservations Agent
-
Spvs, Production
2 weeks ago
SYSCO Dallas, United States Full timeCompany: · US1107 FreshPoint Dallas, Inc.Zip Code: · 75244Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco' ...
-
Utility Maintenance Worker Ii
5 days ago
SUITEMATE STAFFING SOLUTIONS INC Dallas, United States**Job Summary** · The Utility Maintenance Worker II performs a variety of low-skilled and semi-skilled labor assisting in the cleaning, maintenance and repair of streets, storm drains, sewer lines. Maintenance of airport grounds and facilities. Construction and maintenance of wat ...
-
Liability Adjuster I
2 weeks ago
AssuranceAmerica Irving, United States· Our Company: · At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in ev ...
-
Western International - Texas Western Hospitality Dallas, United States Full timeThe Front Desk Agent will: Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-ou Front Desk, Agent, Hotel, Cas ...
-
Community/Lay Coach
3 weeks ago
Paulding County School District Dallas, United StatesSCHOOL VOLUNTEER - COMMUNITY COACH · QUALIFICATIONS: · Must be a community member that possesses advanced knowledge of a certain sport or program based on previous participation or advanced coaching experience. · The Paulding County School District reserves the right to accept al ...
-
Front Office Supervisor
3 weeks ago
Hôtel Swexan Dallas, United StatesCompany Overview · Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan. · The Hotel is a new destination, with an uncompromising mission that ...
-
Host/Hostess
3 weeks ago
Rosewood Hotels & Resorts Dallas, United StatesJob Description · Press space or enter keys to toggle section visibility · Job summary - · The host is essential to the smooth operation of the restaurant. Not only does the host provide the first impression to the guest, they control the flow of the dining room. Courteously gree ...
-
Front Office Supervisor
3 weeks ago
Hyatt Hotels Corp. Dallas, United StatesThe Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling. · General Responsibilities include: · * Inspect guest rooms, guest hallways, and publi ...
-
Fiscal Technician Iii
1 week ago
Chesterfield County Public Schools Midlothian, United States**General Description**: · - Provides bookkeeping services for the assigned school. Performs a variety of moderately complex work within established procedures and standard practices. Work is performed under general supervision without specific instruction and requires coordinati ...
-
Chesterfield County Public Schools Midlothian, United States**General Description**: · - Provides secretarial support to the school office. Performs a variety of moderately complex work within established procedures and standard practices. Primarily responsible for the student registration process. Work is under general supervision and re ...
-
Facility Director
1 week ago
VetJobs Dallas, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spous ...
-
Front Office Supervisor
3 weeks ago
Hyatt DALLAS, United States**Description:** · **The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling.** · **General Responsibilities include:** · - Inspect guest rooms ...
-
front desk agent
2 weeks ago
Texas Western Hospitality Group Dallas, United StatesJob Details · Job Location · Homewood Suites Dallas Downtown - Dallas, TX · Position Type · Full Time · Description · Books guest reservations and/or coordinates with reservation center · Registers guests into the hotel in a prompt and courteous manner using up-selling tech ...
-
Host/Hostess
2 weeks ago
Rosewood Hotel Group Dallas, United StatesJob Title Host/Hostess Education High School Location Rosewood Mansion on Turtle Creek - Dallas, TX 75219 US (Primary) · Compensation Currency USD Job Description **Job summary -** · The host is essential to the smooth operation of the restaurant. Not only does the host provide ...
-
Senior Claims Representative
3 weeks ago
MSIG Holdings Inc Dallas, United StatesCompany Overview: · MSIG North America is one of the world's top ten property/casualty insurance carriers with over 40,000 employees worldwide. · Position Description: · This position is responsible for adjusting assigned claims within delegated limits of authority, conducting ti ...
-
Group Housing Coordinator
4 days ago
Marriott International Dallas, United StatesJob Description · POSITION SUMMARY · Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all a ...
-
Senior Secretary.6050300
1 week ago
Dallas County (TX) Dallas, United StatesPerforms a variety of moderately complex secretarial and administrative tasks to support the daily operations of a division or department. Duties may include: interacting effectively with the public, arranging meetings, and draftingtyping correspondence and reports. Works with mi ...
-
Front Desk Agent
1 week ago
Rosewood Hotels & Resorts Dallas, United StatesJob Description · Press space or enter keys to toggle section visibility · Job summary - · * Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitor ...
-
Shift Supervisor
3 weeks ago
Snap Kitchen Dallas, United StatesShift Supervisor · Status: Full-time · Starting Wage: $20/Hourly · Location: Skillman Store, Dallas, TX · We Are On A Mission · We believe in the transformative power of real food, the way it makes us feel and how it impacts the world we live in. We empower busy people to eat cle ...
-
SUE Technician III
1 day ago
The Reserves Network Dallas, United StatesJob Description · Job DescriptionSUE Technician III · Location: Dallas, TX · Hours: Monday-Friday 8am-5pm (Must be willing to work outside of this schedule at times) · Pay rate: $30-35/hour · Engineering firm is looking for a SUE Technician III to join their team. · What You Will ...
Reservations Supervisor - Dallas, United States - Htel Swexan
Description
Company OverviewHarwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
The Reservations Supervisor is responsible for ensuring that the reservations team achieves or exceeds monthly sales targets. This individual will also ensure that guests and members enjoy exceptional customer service and memorable experiences when visiting both our hotel.
Responsibilities