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    Team Leader - Andover, United States - Illawarra Retirement Trust Group

    Illawarra Retirement Trust Group
    Illawarra Retirement Trust Group Andover, United States

    3 weeks ago

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    Description

    **Team Leader**

    **Location:** Merimbula, AU **Team Leader IRT Home Care

    Classification**: Full-Time

    **Location**: IRT Home Care, Moruya

    **Applications Close**: Sunday, 12 September 2021

    At IRT, we have been caring for older Australians for 50 years, providing aged care, home care and lifestyle solutions to almost 8000 customers in NSW, the ACT and Queensland. We believe in creating a better world for all older Australians. Were the aged care experts you can trust, understanding what it takes to provide professional care with a personal touch.

    A unique opportunity exists for a motivated and experienced Team Leader to contribute to the ongoing success of the Home Care team in the Moruya, Narooma and Bermagui region.

    **About the role:**

    Lead, coach and mentor the team in the delivery and execution of IRT Home Care services

    Support the Service Coordinator with roster management and adjustments

    Work with IT systems to maintain accurate records and processing of time and attendance

    Monitor all relevant touch points in the customer journey to ensure staff are focused on the target customer experience

    Ensure appropriate and efficient use of employee resources whilst managing the resourcing model that forecasts supply and demand

    **To be successful you will have:**

    Tertiary qualifications (post-secondary) e.g. Certificate IV in relevant industry, Aged Care or Disability

    Diploma or higher qualification in Management and Leadership or working towards

    Proven experience and achievements in leading and managing a team

    Demonstrated analytical and problem solving skills to accelerate results and build sustainable capability in operations and the ability to apply these skills in people management.

    Proven verbal and written communication skills including experience in writing reports and correspondence

    Demonstrated experience working in a multi-disciplinary team and effective stakeholder liaison skills

    Demonstrated ability to work collaboratively as a member of a team and to work self-directed in line with operational priorities

    Well-developed organisational skills with the ability to prioritise work with limited direction

    Working with IRT Group, youll also have access to a fantastic suite of benefits including Salary Packaging and My Rewards to boost your take home pay, professional development opportunities and a wellbeing program including discounted gym memberships

    To view a complete position description please

    **Contact**: Ann-Maree Hindson

    **Phone**:

    **Agencies**

    IRT Group recruits and fill vacancies directly. However when we do need to engage with agencies, IRT operates within a preferred suppliers list. Only agencies who have been briefed on a vacancy will be asked to submit information in relation to interested candidates.

    All CVs must be directed to their contact within the resourcing team provided by their People and Culture contact. We are unable to accept unsolicited candidates CVs.

    *All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment, confirmation of flu vaccination and a National Criminal History Check*

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