- Prospect, identify, qualify, and nurture sales opportunities using a strategic mix of outbound and inbound methods.
- Collaborate with the Sales team and leverage insights from key accounts to develop tailored strategies for engagement and account expansion.
- Work closely with Account Executives to devise account plans that target key customers, enabling deeper penetration and articulation of value propositions at various organizational levels.
- Convert Marketing Qualified Leads into Sales Opportunities by educating potential buyers on the value of Genesys solutions to address their specific business requirements.
- Build rapport with prospects and customers through inbound and outbound interactions, guiding them through the sales process and highlighting product features and benefits.
- Schedule and manage introductory meetings with potential buyers, focusing on expanding relationships within key accounts.
- Promote Genesys as a leading provider of software and services for communications, collaboration, and customer engagement.
- Achieve set targets and KPIs, meeting SLAs related to conversion rates, lead response times, and qualification standards.
- Develop a deep understanding of target buyer personas, pain points, and Genesys product functionalities.
- Prior experience in outbound prospecting and inside sales, preferably within the IT or Cloud solutions domain.
- Familiarity with CRM platforms and tools.
- Strong written and verbal communication skills, along with excellent interpersonal abilities.
- Effective time management, organizational skills, and the capability to work independently under tight deadlines.
- Proficiency in analyzing business opportunities, assessing situations, and utilizing data for decision-making.
- Ability to gather and leverage data to influence decisions and persuade stakeholders.
- Comprehensive Medical, Dental, and Vision Insurance coverage
- Telehealth services
- Flexible work schedules and remote work options
- Professional development and career advancement opportunities
- Generous Open Time Off policy in addition to paid holidays
- 401(k) matching program
- Support for Adoption Assistance and Fertility treatments
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Business Development Representative - Menlo Park, United States - Genesys Cloud Services, Inc.
Description
About Genesys:
Genesys is a leading global provider of customer experience and business communication solutions. With a presence in over 100 countries, we empower organizations to enhance customer loyalty and drive business success by delivering exceptional customer and employee experiences. Our Genesys Cloud platform, powered by AI, is revolutionizing the future of Customer Experience (CX) across businesses of all sizes, enabling them to offer personalized and empathetic interactions at scale.
Join our team of over 6,000 dedicated professionals worldwide who are committed to fostering collaboration and empathy to achieve success. At Genesys, we provide generous benefits and perks similar to those offered by larger tech companies, while giving our employees the autonomy to make a meaningful impact and take ownership of their contributions.
Position: Business Development Representative - (Commercial/Mid-Market Central)
The role of the Business Development Representative (BDR) is pivotal within the Go-To-Market (GTM) team. As a BDR, you will play a strategic role in identifying and qualifying new sales opportunities through a combination of inbound and outbound prospecting techniques. By establishing alignment with the Sales team, you will create a steady flow of opportunities, ensuring a predictable and scalable pipeline for revenue growth and successful business closures.
Job Overview:
Location: Remote position (applicants must reside in CST or EST time zones)
Summary:
Key Responsibilities of the BDR role:
Key Areas of Responsibilities:
Desired Qualifications & Skills:
Compensation:
This role offers a competitive salary within the specified range. Actual compensation will be determined based on the candidate's experience, qualifications, and location. Additionally, there may be opportunities for commission or performance-based bonuses.
Benefits:
Learn more about our comprehensive benefits package on our website.
If you were recommended by a current Genesys employee, please utilize the referral link provided to submit your application.
Reasonable Accommodations:
If you require assistance or accommodations during the application process, please reach out to us. We are committed to providing equal opportunities to all applicants, regardless of race, age, religion, gender, or other protected characteristics. Our goal is to foster an inclusive workplace where everyone can thrive.
Disclaimer:
During the application process, our recruiters will never ask for sensitive personal or financial information. Your privacy and security are our top priorities.
