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    Order Processing and Customer Service Specialist - Houston, United States - Burnett Specialists Staffing & Recruiting

    Burnett Specialists Staffing & Recruiting
    Burnett Specialists Staffing & Recruiting Houston, United States

    3 weeks ago

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    Description
    Job Description

    Order Processing and Customer Service Specialist $18-20 per hour Our client is a reputable Calibration specialist seeking a detail-oriented and organized Shipping and Receiving Clerk to join their team.
    Excellent benefits once the temp to hire period ends, Opportunities to grow within the company. Seeking candidates who have more order processing and/or "at your desk" transactional experience
    To perform the job successfully, an individual should demonstrate the following competencies:
    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions;
    • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
    • Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Participates in meetings. Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
    • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Generates suggestions for improving work.
    • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
    • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values;
    • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Meets challenges with resourcefulness; Able to deal with frequent change, delays, or unexpected events.
    • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
    • Judgment - Displays willingness to make decisions; Includes appropriate people in decision-making process; Makes timely decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions.
    • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules tasks; Develops realistic action plans.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. HOUNW35 #ZR
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