- Develop and update training materials
- Evaluate programs for necessary adjustments
- Create standard operating procedures
- Enhance process efficiencies
- Utilize technology for training tools
- Provide specialized training
- Stay updated on training trends
- Collaborate on identifying training needs
- Mentor new hires and provide support
- Analyze quality measurements for training improvements
- Background in Commercial Insurance required
- Experience in adult learning theory preferred
- Proficiency in training software tools
- Strong communication and interpersonal skills
- Knowledge of various training methodologies
- Problem-solving abilities and attention to detail
- Adaptability to changing systems
- Customer service orientation
- Ability to work independently
- Quick learner with flexibility
- Willingness to work flexible hours
- Additional languages skills are beneficial
- Competitive compensation and growth opportunities
- Action-oriented and collaborative work environment
- Non-bureaucratic organization emphasizing individual excellence
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Branch Manager - Atlanta, United States - Berkshire Hathaway Specialty Insurance
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Description
Who Are We?
Berkshire Hathaway Specialty Insurance (BHSI) is a reliable insurance partner that offers a wide range of commercial property, casualty, and specialty insurance coverages along with exceptional service to customers and brokers globally. As part of Berkshire Hathaway's insurance operations, we stand out with our reputable brand, strong balance sheet, and a team of professionals known for their outstanding capabilities and strong character.
Our organization is values-based, with respect, integrity, excellence, collaboration, and passion at the core of our identity and business practices. We value diversity and strive to create an inclusive environment where all team members can thrive and contribute.
Job Title: Training Position for Claims Team
This role involves creating, documenting, and implementing core training for the Claims team. It covers claims operations process training, technical aspects, and IT system support. The position focuses on integrating quality management processes and adapting to evolving procedures.
Duties & Responsibilities:
Qualifications, Skills, and Experience:
BHSI Offers: