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    Bankruptcy Specialist - Phoenix, United States - Servbank

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    Job Description

    Job DescriptionDescription:

    The Bankruptcy Specialist is responsible for an assigned caseload of mortgage loans under the management of Default Servicing due to Bankruptcy Case Filing. Responsibility includes but is not limited to ensuring proper adherence to investors and insurers' timeframes and policies & procedures to minimize risk, limit loan related expenses, and to preserve and protect collateral. All employees of Servbank. are expected to provide quality customer service and maintain high ethical standards when serving our clients.

    About Servbank

    Allied First Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation's Top 10 subservicing providers, we are putting the "service" back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners' success. Grow happiness with us and drive your business forward.

    Servbank is a different kind of company, and we do business a different way. Because home is where the heart is, every action we take is heartfelt.

    We take pride in being an innovative, autonomous, customer-service focused, and tech-oriented company. By living our Core Values of People Matter, Inspiring Leadership, Strength of Character and Rock Solid Service, we have created a culture of excellence that strives to provide the one thing that all of our customers seek: The Perfect Customer experience

    Duties and Responsibilities

    • Manage pipeline of Active Bankruptcy loans from each case filing through final closing case or any additional requirements from Servbank. Documenting all loan-level efforts into the Bankruptcy Workstations in MSP.
    • Review and provide designated counsel all documentation necessary to effectively manage the bankruptcy process to ensure all accounts are being managed according to investor and insurer timelines.
    • Coordinates with our attorneys, defaulted borrowers' attorneys and/or trustees to maximize efficiency and timeliness of resolutions through completed bankruptcy plans, coordinating the filing of motions for relief, etc.
    • Prepares relevant legal documents for execution by management, including Proofs of Claim, affidavits, etc.
    • Maintains a thorough working knowledge of all bankruptcy requirements of all investors and insurers, as well as state and federal guideline updates. Attends training sessions as required.
    • Review incoming expense invoices for accuracy and compliance with the established fees schedules of the Investors and/or Insurers.
    • Performs such other duties as may be assigned by Default Management.
    Requirements:

    Position Qualifications

    • Working knowledge of the bankruptcy processes and workflows
    • Understanding of the mortgage servicing process and industry.
    • Knowledge of CHFA/FHA, GNMA, FNMA, FHLMC, MI and various other investor/insurer bankruptcy requirements.
    • Excellent oral and written communication skills
    • Microsoft Office proficiency (Word processing and spreadsheets, data entry, PC input, etc.)
    • Ability to work independently
    • Goal-oriented

    Education

    • High School diploma and/or some college
    • Combination of education and experience in Collection call center/customer service/mortgage servicing environment
    • Paralegal experience is a plus

    EEO Statement:

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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