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Conference Service Manager - Coeur D'Alene, United States - Idaho State Job Bank
Description
Conference Service ManagerEssential Functions + Serving as a liaison between different groups and departments, managing client relationships and events, coordinating internal flow of information, and working with clients in menu planning and meeting room setup.
+ They manage and coordinate all conferences, meetings, group functions, and group activities booked through the sales department, and implement programs to generate additional bottom-line revenue.
+ Coordinate with culinary and operations departments regarding logistics and preparation for events, arrange for banquets, and communicate client expectations to internal staff.
+ Develop relationships resulting in return group business, and manage and monitor food and beverage minimums.+ Create all event-related information in the Resort's database management system (Amadeus Delphi) and group resume formats, as well as diagrams, etc.
+ Attend weekly team meetings to review group resumes and BEOs with key hotel staff. + Oversee the conference center operations for proper set-up and tear-down of meeting and event space.+ Drive revenue growth by selling food & beverage enhancements, audiovisual equipment, and other revenue opportunities, following the guidance of the Director of Catering & Conference Services.
+ Work schedule is Monday to Friday during daytime hours, with frequent evenings and weekends during the peak season.Must be on-site to support clients during major setup days and outdoor venue events and be on call to answer clients questions while on property.
Job Requirements + Associates or Bachelor Degree preferred + Minimum of two years of hotel food & beverage and event service experience + Good Verbal, Listening and Written Communication, Time Management skills are important + Must be goal oriented with the ability to meet deadlines + Must To view full details and how to apply, please login or create a Job Seeker account
