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Loan Servicing Manager - Coeur D'Alene, United States - Idaho State Job Bank
Description
Loan Servicing Manager at Mountain West Bank in Coeur D Alene, Idaho, United States Job Description About The Role Do you LOVE where you work?? We DOCome work for a company that cares about our communities and celebrates our employeesMountain West Bank.
Looking for a rewarding career with an amazing company that has been on The FORBES TOP 20 List for the past 9 years and has been voted one of the TOP 10 BEST COMPANIES TO WORK FOR IN IDAHO for 6 out of the last 8 years?? That's us Mountain West Bank is in need of an experienced Loan Servicing Manager for our beautiful Coeur d'Alene Idaho Corporate location.
The Loan Serving Manager will be responsible for planning, directing, controlling, and evaluating the servicing of all Bank Consumer, Commercial, and SBA loans to ensure conformance with established Bank objectives, policies, procedures, and compliance with all lending regulations.
Supervises all document preparation and post-loan documentation. Develops and implements the servicing procedures to assure accuracy and high level of customer service.DUTIES AND RESPONSIBILITIES:
Supervises all document preparation, CRA and HMDA on Consumer, SBA and Commercial Loans, post-loan documentation on all loans.
Oversee maintenance of loan files for documentation.
Oversee data integrity.
Oversee the SBA Standardization process for all SBA loans including those processed on behalf of other divisions.
Develop and submit budgets and plans for the department.
Originate and direct implementation of department policies and procedures.
Respond to all questions, inquiries, and problems regarding consumer, commercial, and SBA loan servicing. Handle more complex loan servicing problems and situations.
Provide direction and training to department personnel to ensure that all department activities are performed with a high level of customer service and in an accurate, efficient, effective, timely manner.
Work with the audit depart in coordinating file delivery for all audits to GBCI, for FDIC, Accounting firm, Federal Home Loan Bank, Borrower in Custody, and internal audits.
Develop and maintain an effective deliver/control program for setting up new loans (all types), loan sales, and participation of loans, including delivery and settlement dates and related accounting of such loans.
Oversees handling of investor transactions, maintaining investor/participant files and relationships.Recruit, hire, develop and provide training to staff.
Work with the Consumer Lending Manager to provide training as needed to Retail Bankers.
Oversee the commercial lending liaison to direct continued training and assistance for MWB commercial loan assistants.
Evaluate the performance of direct reports, conduct evaluation interviews, and recommend appropriate salary adjustments, training, education, and possible advancement opportunities.
Attend seminars and conferences, participate in training and education programs.Manage and test the core loan systems including Jack Henry, Laser Pro, Synergy and Decision Pro. Roll out and implement new programs and processes.
Responsible for production and updates of Loan Servicing Procedures Manual.
Responsible for monitoring of all Cognos reports including Loan Maintenance and Collateral Tracking.
Remain current on all new and existing regulations to ensure departments compliance within the Loan Servicing function.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
About You QUALIFICATIONS:
High school diploma or equivalent10 or more years of experience directly related to Commercial, Consumer and SBA lending document preparation and post-loan documentation.
Prior knowledge of Mountain West Bank policies and procedures
WORK ENVIRONMENT:
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is often required to:
sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear.
The employee is occasionally required to:
stand; walk; and lift or reach with hands and arms.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an... For full info follow application link. We are an Equal Opportunity Employer.
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