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    Risk Technology Program Manager - New York, United States - Treliant

    Treliant
    Treliant New York, United States

    3 weeks ago

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    Description
    Overview

    We are currently looking for an Risk Technology Program Manager with experience within Financial Services / Investment Banking to come on board and work with our Tier 1 Investment Banking clients.

    Who are we?

    Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges.

    We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients.

    Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, Northern Ireland and Łódź, Poland. For more information visit

    Responsibilities

    About the role

    While the scope of each project may be different, your duties & responsibilities may include:
    • Identify client-impacting issues and escalate appropriately, ensuring maximum system availability.
    • Test and operationalize business continuity procedures and ensure compliance with Disaster Recovery (DR) protocols.
    • Drive the development and maintenance of infrastructure documentation, including process and procedure documents.
    • Develop and perform health checks to ensure high availability of the platform.
    • Develop and maintain service-level agreements with technology teams and business units, ensuring adherence to KPI metrics and quality standards.
    • Stay informed about business changes to anticipate their impact on the platform.
    • Foster a culture of continuous improvement through feedback, mentoring, and metrics.
    • Maintain high standards by challenging the status quo, inspiring innovation, and simplifying processes.
    Who are we looking for?

    Qualifications & Experience
    • Strong background in Market Risk technology to own the end-to-end operations of all production processes.
    • The ideal candidate will have extensive experience in implementing modern Site Reliability Engineering (SRE) practices, including infrastructure observability, application observability, and data observability.
    • This role requires strong technical and operational skills to increase the efficiency and effectiveness of our production processes, ensure system availability, and drive continuous improvement.
    • Experience supporting end-to-end operations of all production processes for Market Risk technology.
    • Experience implementing modern SRE practices, and proactive observability of infrastructure, applications, and data for on-prem and Azure cloud deployments.
    • Experience identifying and recommending improvements for problem escalation, tracking, reporting, and resolution.
    • Experience resolving issues escalated from business users and lead technical troubleshooting calls for complex incidents.

      Professional Skills

      Communication - advanced interpersonal & communication skills. Able to liaise confidently with senior stakeholders, either over the phone or via email

      Team player - able to work well within dynamic and goal-focused teams

      Process driven - able to become quickly proficient in new processes and systems

      Detail-focused - very strong attention to detail

      Multi-tasking - highly organized and able to balance various responsibilities simultaneously

      Professionally sceptical - able to identify and flag up anomalies for review

      Decision-making - strong decision-making in a fast-paced and pressurized environment

      Commitment - strong work ethic and delivery focused

      Why Treliant?

      Career Development - We put an emphasis on personal and professional growth by providing all the training you'll need to become a highly skilled Treliant consultant. Programs cover Finance, Regulatory, Technology, and Operational aspects of investment banking. On top of that, we also provide support in obtaining highly sought-after industry-recognised qualifications.

      Clients - As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace, such as top tier Investment Banks. Our roles place you at the cutting edge of the projects on which you'll be working, and give you the opportunity to learn from, work with and build relationships with the very best within those companies.

      Rewards - Treliant offers our permanent staff an excellent compensation package. View our full list of benefits here.

      Core Values - Whether you are a Client or an employee, Treliant wants the best for you. All our relationships are based on our Core Values: Deliver Excellence, Constantly Innovate, Treasure Diversity, Be Nimble, Listen First, and Develop our People.

      Diversity & Inclusion - Treliant is an Equal Opportunity Employer. Treliant, LLC is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, colour, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

      Right to Work

      Treliant is not in the position to provide sponsorship for this current position and so applicants must be able to work in the United Kingdom without requiring sponsorship.

      Please note, Treliant receive a high volume of applications for all roles. While we will endeavour to respond to all applicants, this is not always possible. Should you not receive a response to your application within 2 weeks, it is likely that you have been unsuccessful on this occasion. However, we would like to retain your details on our systems for 6 months and may contact you should another potentially suitable vacancy arise
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