- Greet and welcome all patients and visitors upon arrival to clinic
- Follow all practice policies and procedures for thorough and complete check in and check out process
- Utilize multiple methods of data collection including paper, electronic, kiosk, and web-based applications
- Confirm that accurate patient demographic and insurance information has been collected and update if necessary
- Confirm insurance eligibility and verify active and participating coverage
- Accurately calculate and collect patient copayments, deductibles, and due balances
- Schedule return appointments and set up reminder notifications
- Professionally assist doctor, staff, patients and visitors
- Maintain confidentiality of all doctor, staff and patient information
- Responsible for keeping the reception area clean and organized
- Assist with maintaining proper inventory levels of retail items (if applicable)
- Answer inbound and outbound phone calls with appropriate telephone etiquette
- Handle sensitive information in a confidential manner
- Execute duties of position in a professional and courteous manner
- Accept incoming packages/postal mail including insurance mail, patient correspondence, interoffice mail, and direct to appropriate internal recipients
- Must be willing to travel between locations to support front office operations (only applicable for multi-location practices)
- Must be willing to work early mornings, late evenings, and weekends as required to support business needs
- Other duties as assigned
- High school diploma or equivalent is required
- Must be compassionate and can establish confidence and trust with patients
- Must have the ability to remain calm and professional under pressure or stress
- Highly energetic with a positive attitude
- Attention to detail
- Possess strong written and verbal communication skills
- Create and maintain positive interpersonal relationships
- Ability to perform as part of a team as well as work independently
- One or more years' experience working in a medical practice preferred
- Knowledge of medical and vision and insurances preferred
- Basic computer knowledge required
- Experience with NextGen, Microsoft, Clearwave preferred
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
- Company paid life insurance.
- Paid holidays and generous paid time off.
- Paid parking where applicable.
- Team oriented working environment where you are heard and respected.
- Clear career ladder opportunities.
-
Patient Service Representative
3 weeks ago
Treasure Coast Center for Surgery (TCCFS) (10634) Stuart, United StatesSchedules procedures, registers patients, calculates charges, verifies insurance, and collects deposits as necessary. Prepares appropriate documents. ...
-
Customer Service Representative
1 week ago
Brunswick Corporation Stuart, United States**_Are you ready for what's next? _** · - Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes 'œNext Never Rests ...
-
Customer Service/sales Representative
6 days ago
SW Publishing Services Stuart, United States**Attention**:Students, retirees, and phone pros **Small business looking to hire 1 or 2 agents to eventually work from home. Call existing customers. No cold calling. We have both Morning and Afternoon shifts available as well as Full time and Part time positions available. Upbe ...
-
Customer Service Representative
3 weeks ago
Elite Electric Plumbing & Air Port Saint Lucie, United States Part timeElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Customer Service Representative
2 weeks ago
The Glass Guru of Port St. Lucie Port Saint Lucie, United States**Roles & Responsibilities**: · As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: · - Answer inbound phone calls promptly during business hours · - Greet customer ...
-
Patient Service Representative
2 weeks ago
Radiology Imaging Associates Port Saint Lucie, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
-
Customer Service Representative
16 hours ago
Elite Electric Plumbing & Air Port Saint Lucie, United StatesElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Customer Service Representative
6 days ago
Circle K Port Saint Lucie, United StatesStore : 701 NW Airoso Blvd, Port Saint Lucie, Florida 34983 · **Availability - Shift/Days**: Flexible Availability · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-pa ...
-
Customer Service Representative
16 hours ago
Elite Electric Plumbing & Air Port Saint Lucie, United StatesElite Electric Plumbing & Air is looking for Customer Service Representatives in our call center to join our first-class team. · A Customer Service Representative will act as a liaison, provide product/service information, and resolve any emerging problems that our residential an ...
-
Patient Service Representative
5 days ago
EyeCare Services Partners Port Saint Lucie, United States**Florida Vision Institute is searching for an energetic, patient focused, team-oriented Patient Service Representative for our multi-specialty ophthalmology practice in Stuart, Florida. Great work hours, no major holidays, a robust benefits package, a team-oriented working envir ...
-
Customer Service Representative
5 days ago
Ebens Air Conditioning Port Saint Lucie, United States**The Role**: · - Would you like to earn an hourly wage that is above the standard? Team average is between **$20-30/hour includes bonus potential.**: · - Would you like to be apart of the core foundation that is Ebens Air Conditioning? · - This is** NOT **your typical call cente ...
-
Sales Service Representative
3 weeks ago
Akkodis Stuart, United StatesAkkodis is assisting a well-known manufacturing company in Stuart, Florida, with their search for a Sales/Customer Service Representative to join their growing team. This is a permanent, direct hire opportunity, offering between $60,000-80,000 base salary plus bonus and excellent ...
-
Service Desk Representative
3 weeks ago
LanceSoft Stuart, United StatesTitle: Service Desk Representative · Location: Stuart, FL 34996 · Duration: 12 Months · Description: · I. Position PurposeThe Service Desk Representative role is responsible for providing essential support for information technologies at Liberator Medical. · Support is facilit ...
-
Service Desk Representative
3 weeks ago
Sunrise Systems Stuart, United StatesOur client, a leading Medical Devices Manufacturing Company is looking for Service Desk Representative and This is for an initial duration of 12 Months at Stuart, FL · Job Title: Service Desk Representative · Job Id: · Location: Stuart, FL · Duration: 11 Months Contract · Positi ...
-
Customer Service Representative
3 weeks ago
INTELLECTT INC Stuart, United StatesJob Title: Customer Service Representative · Location: Stuart, FL, USA · Duration: 12 Months · Description: · POSITION PURPOSE · The Service Desk Representative role is responsible for providing essential support for information technologies at Liberator Medical. · Support is fac ...
-
Customer Service Representative
3 weeks ago
MILLENNIUMSOFT Stuart, United StatesPosition : Customer Service Representative - Remote · Location : Stuart, FL · Duration : 12 Months contract · Total Hours/week : 40.00 · 1st Shift · Client: Medical Device Company · Level of Experience: Mid-Level · Employment Type: Contract on W2 (Need US Citizens, GC Holders Or ...
-
Customer Service Representative
2 weeks ago
APP Jet Center Stuart Stuart, United StatesCustomer Service Representative · APP Jet Center · Stuart FL · We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to o ...
-
customer service representative
2 weeks ago
Family Dollar Stuart, United StatesFamily Dollar SE FEDERAL HIGHWAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Service Desk Representative
2 weeks ago
Cynet Systems Stuart, United StatesJob Description: · Responsibilities: · Customer Service: Service Desk staff are responsible for ensuring customer satisfaction in every step of problem resolution. · Staff members are required to track detailed information about each customer's service need in an incident manag ...
-
Support Service Representative
3 weeks ago
New Horizons Stuart, United StatesJob Type · Full-time · Description · New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outp ...
patient service representative - Stuart, FL , USA, United States - MD EyeCare Services Corporate
Description
Florida Vision Institute is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Stuart, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.
Our Top Candidates will have at least one year of medical front desk experience, preferably in an optometry/ophthalmology practice.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Florida Vision Institute is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Florida Vision Institute are committed to inclusion and diversity. We believe today more than ever; it isn't speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at
The Patient Services Representative I will perform routine clerical and administrative work including greeting and assisting patients, insurance verification, management of appointment schedule and accurate record-keeping. The PSR has a significant role as you serve as the initial point of contact and make the first impression on all patients visiting the office. This is especially important in a medical environment where people may be apprehensive. Effective execution of this role will require the ability to multitask and respond to the needs of the patients and other staff efficiently and calmly.
In Turn We Will Provide:
ESP#1
