- Heavy outbound calling
- Account Review
- Customer Service
- Account Updates
- Medical Billing
- Strong Verbal / Written Communication Skills
- Appeals & Denials
- Medicare/Medicaid
- Commercial & Federal insurance carriers
- Insurance Follow-up
- UB-04 & CMS 1500
- Responsible for working on 40-70 Accounts Per Day
- Complete all business-related requests and correspondence from patients and insurance companies.
- Minimum call requirement for self-pay representatives is 75 calls a day.
- Complete all assigned projects in a timely manner.
- Assist client and patients in all requested tasks.
- Communicate to Guidehouse management areas of concern or areas of improvement.
- Research and respond to all patient inquiries received by telephone and mail.
- Update patient demographic information and initiate account adjustments.
- Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
- High School Diploma or equivalent required.
- 1+ year experience working in customer service or Healthcare setting.
- For insurance specific clients: 1+ year medical provider experience working with UB04, appeals & denials.
- Strong customer service skills / customer service experience required
- PC skills in a Windows environment are required specifically Microsoft Word and Excel.
- Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities.
- Ability to initiate and follow through on projects and work independently with minimal supervision.
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
-
Account Representative
4 days ago
Aaron Furlong - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Aaron Furlong State Farm Agency is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative, your knowledge of ins ...
-
Account Representative
5 days ago
Mariner Finance San Antonio, United StatesPosition · : Account Representative I Hours of Work: · Saturday hours required seasonally and as business needs require. · Full-Time, Non-Exempt · To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Wo ...
-
Account Representative
2 days ago
Peter J Story - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our busin ...
-
Account Representative
1 week ago
Lorena Villa - State Farm Agent San Antonio, United StatesJob Description · Job Description*Bilingual Spanish* · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Fa ...
-
Account Representative
4 days ago
Mike McDonald - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Patient Account Representative
3 days ago
Guidehouse San Antonio, United StatesJob Family: · Patient Account Representative Travel Required: · None Clearance Required: · None What You Will Do: · Immediate hiring underway Hybrid opportunities in San Antonio, TX. · Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desir ...
-
Patient Account Representative
3 days ago
Urology San Antonio San Antonio, United StatesJob description · The Patient Account Representative's responsibilities include liaising with medical insurance providers to process claims in a timely and accurate manner, resolve payment issues, assist patients in understanding insurance claims, and processing patient payments ...
-
Patient Account Representative
1 week ago
Guidehouse San Antonio, TX, United StatesPatient Account Representative · Travel Required : · Immediate hiring underway These are hybrid positions working three days from home and two days in our San Antonio office . · In this full-time role, we offer a comprehensive, total rewards package that includes competitive c ...
-
Patient Account Representative
2 weeks ago
Guidehouse San Antonio, TX, United StatesPatient Account Representative · Travel Required : · Immediate hiring underway These are hybrid positions working three days from home and two days in our San Antonio office . · In this full-time role, we offer a comprehensive, total rewards package that includes competitive c ...
-
Bilingual Account Representative
1 week ago
Total Quality Logistics San Antonio, United StatesAbout the role: · Have you ever considered relocating to advance your career? As an Account Representative for TQL's cross-border division, you'll start in our San Antonio office. After completing 19 weeks of paid training, you will relocate to an available city of your choice, b ...
-
Accounts Receivable Representative
6 hours ago
PrideStaff Financial San Antonio, United StatesAccounts Receivable · $18 per hour · Be a team player for this local Distributor · Excellent benefits upon hire · Monday - Friday/ 40 hours · ...
-
Insurance Account Representative
4 days ago
Gerard Mora - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Opportunity for advancement · Paid time off · ROLE DESCRIPTION: · Gerard Mora - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically t ...
-
Customer Account Representative
2 days ago
Blake Kohutek Agency San Antonio, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member (Sales experience preferred). We seek an energetic professional in ...
-
Insurance Account Representative
1 week ago
Kami Vidor - State Farm Agent San Antonio, United States Full timePosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Kami Vidor - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. Y ...
-
Insurance Account Representative
4 days ago
Bailey Baker - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Bailey Baker - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it t ...
-
Insurance Account Representative
2 days ago
Kami Vidor - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionPosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Kami Vidor - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it ...
-
Insurance Account Representative
1 day ago
Wade Ferri - State Farm Agent San Antonio, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Competitive salary · Flexible schedule · Health insurance · Paid time off · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working ...
-
Account Representative Entry Level
2 days ago
Total Quality Logistics San Antonio, United StatesAbout the role: · Are you ready to take the next step with a career change at TQL? As an Account Representative, your job will be to further develop business on the sales floor. You will focus on maintaining existing accounts while helping close new business alongside full truck ...
-
Print Production Account Representative
4 days ago
RR Donnelley San Antonio, United StatesJob Description · Job DescriptionCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative ex ...
-
TFR - Key Account Representative
1 week ago
Texas First Rentals, LLC San Antonio, United StatesJob Description · Job DescriptionJob Summary: · Responsible for the retention and continued growth of assigned key accounts. The primary focus will be to meet and exceed targeted annual growth within the portfolio while providing Legendary Customer Service. This position collabo ...
Patient Account Representative - San Antonio, TX, United States - Guidehouse
Description
Job Family :
Patient Account RepresentativeTravel Required :
NoneClearance Required :
NoneWhat You Will Do :
Immediate hiring underway Hybrid opportunities in San Antonio, TX.
Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed We'd like the opportunity to welcome you onboard.
These are hybrid positions working three days from home and two days in our San Antonio office .
In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
Essential Job Functions:
Experience needed for insurance focused opportunities:
Duties and Responsibilities
Client Responsibility
What You Will Need :
What Would Be Nice To Have :
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.