- Act as the lead Customer Service Representative for defined Project Customers
- Review customer documentation/project details to determine order entry, schedule sequencing, material planning, transportation planning, accuracy and conformance
- Distribute & communicate customer production schedules or work orders to departments.
- Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of
materials and meet production schedules. - Confer with department supervisors or other personnel to assess progress and discuss needed changes.
- Revise production schedules when required and resolve complaints/delays
- Coordinate shipping activities
- Support invoice management for customer projects
- HS Diploma/GED is required
- 5+ years of prior customer service experience in a manufacturing/construction related environment
- Must be mechanically inclined with a familiarity to product drawings/layouts/blueprints
- Prior experience with production control and scheduling
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UPMC Life Changing Medicine Erie, United States Full timeDo you find yourself wanting to help others, but not sure how to make your passion a career? Apply today for a Patient Services Representative with UPMC We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experienc ...
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Remedy Intelligent Staffing Erie, United StatesJob Description · Job DescriptionRemedy is honored to have been selected by a premier, quality driven manufacturer in Erie, PA as they embark on a search for a Customer Service Representative. This Customer Service Representative will be responsible for supporting customers throu ...
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Erie Insurance Group Erie, United States**Customer Service Representative** · **Location:** Erie, PA, US, 16530 **Division or Field Office:** · Customer Service Division · **Department of Position:** FNOL Contact Center Ops Dept **Work from:** · Corporate Office, Erie, PA · At Erie Insurance, youre not just part o ...
Customer Service Representative - Erie, United States - Remedy Intelligent Staffing
Description
Job Description
Job DescriptionRemedy is honored to have been selected by a premier, quality driven manufacturer in Erie, PA as they embark on a search for a Customer Service Representative. This Customer Service Representative will be responsible for supporting customers throughout the lifecycle of their project to include communication, order entry, order progress, invoicing and more Check out all the great details to this excellent opportunity below:
Job Title: Customer Service Representative
Job Type: Full-time/Direct Hire/In Person
Reports To: Inside Sales Manager
Hours: Monday through Friday, 8am-5pm
Pay: Targeting $50,000 annually
Work Perks: This client is proud to offer competitive pay, vacation time, Health/Dental/Vision, benefits, FSA/HSA, 401K, Life Insurance, Short Long-Term Disability and an employee centric culture
Here is what you will be responsible for as their Customer Service Rep:
We're actively looking for strong Customer Service professionals with the following background profile:
This is an excellent opportunity for a customer service/production control professional to join an incredible team. If you are personable, skilled in time management, problem solving and very well organized, we want to hear from you TODAY Please apply with your most accurate/up-to-date resume for immediate review.