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    Customer Service Representative - Louisville, United States - Dayton Freight

    Dayton Freight
    Dayton Freight Louisville, United States

    Found in: Lensa US 4 C2 - 6 days ago

    Default job background
    Part time
    Description

    Overview:

    • Stable and growing organization
    • Competitive weekly pay
    • Quick advancement
    • Customized training program
    • Professional, positive and people-centered work environment
    • Modern facilities
    • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
    • Paid holidays (8); paid vacation and personal days
    Responsibilities:

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

    • Assist the Service Center Manager
    • Take and deliver messages for the Service Center Manager and Account Managers
    • Provide assistance to Drivers
    • Prepare bills of lading and delivery receipts
    • Maintain excellent communication with external and internal customers as well as interline companies

    May be asked to assist with:

    • Payroll
    • Data entry
    • Freight reports
    • Driver collect reports
    • Billing and filling
    Qualifications:
    • Skillful in Microsoft Office Programs
    • Excellent keyboarding skills
    • Has worked in a fast paced environment and has excellent attention to detail
    • Experience with handling a high volume of phone calls
    • Exceptional communication and customer service skills
    • Legally eligible to work in the United States
    • Must be at least 18 years of age
    • Fluent in English
    Benefits:
    • Stable and growing organization
    • Competitive weekly pay
    • Quick advancement
    • Customized training program
    • Professional, positive and people-centered work environment
    • Modern facilities
    • 401(k) plan, Company Match
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