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    Senior Program Analyst - Hopkins, United States - Element Fleet Management

    Element Fleet Management
    Element Fleet Management Hopkins, United States

    3 weeks ago

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    Description
    Get started on an exciting career at Element

    Element employees make a difference in the lives of others every day.

    We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

    This takes hard work and innovation, and we need more like-minded people on our team.

    What We Need

    We are looking for a

    Senior Program Analyst

    to join Element Fleet Management.

    As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

    At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference


    Are you:
    A strong communicator with demonstrated abilities to influence at all levels?
    Experienced with working in an Agile/SCRUM environment?

    As the


    Senior Program Analyst , you will play a key role in supporting the product roadmap and execution while envisioning new digital solutions for our customers.

    The Program Analyst plays a critical role in being able to bridge the gap between the customer, business, and technical teams.

    You will continue to advance the capabilities and value of Elements' client and driver digital properties, including capabilities that address broad client/driver needs and those that enhance the value and growth of Element Product & Services.

    A Day in the Life

    Solution Development & Execution
    Champion and guide technical teams and agile squads to deliver new capabilities with a relentless focus on the client experience, stakeholder engagement and execution to meet desired objectives
    Responsible for balancing priorities, defining user stories and requirements, soliciting input on requirements with key business SMEs, defining acceptance criteria and measures of success, and end acceptance of the feature/enhancement
    Support rollout plans that drive end platform adoption and acceptance
    Participate in daily stand-up meetings and defect triage calls to ensure project success
    Engage with stakeholders to build alignment in overarching objectives, confidence in the path ahead, solicit feedback, ensure readiness for rollout and acceptance, and hold to account in delivering initiative benefits

    Change Management & Expertise

    Support change management efforts associated with achieving initiative objectives, with a heavy emphasis on end user adoption and utilization of digital solutions.

    Ongoing engagement with employees, customers and suppliers to provide SME expertise, value messaging, content creation, demos, education/awareness, communication, etc
    Maintain internal and external support materials related to the project
    Partner with key stakeholders to develop and revise RACIs where appropriate

    Requirements
    An undergraduate degree in business, computer science, or a related field is required
    5+ years' experience developing a digital solution with a user-centric mindset
    Experience in Project Management or Product Ownership in an Agile/SCRUM environment
    5+ year's experience in contributing to Program Role supporting development of digital products
    Demonstrated experience championing and successfully deploying significant cross-functional projects that deliver results against the target outcomesincluding defining strategy, requirements, design and executing deliverables
    Ability to effectively navigate, collaborate, across communicate across cross-stakeholder teams and Subject Matter
    Experts within IT and Business/Operations. Must be adept at influencing across various levels of the organization
    Ability to bridge the gap between technology and business needs by defining a set of requirements that pinpoint
    business challenges and identify solutions to address/resolve
    Comfortable embracing emerging technologies and collaborating/communicating with technical experts. Possess strong interest in learning new technologies, concepts, and best practices to aid in developing solution strategy
    Strong analytical experience and visual creativity
    Change Management expertise desired
    Working knowledge of IT management software (JIRA, Confluence) strongly preferred. Working knowledge of programming language useful but not required

    *This role is in office T,W,TH weekly in our Hopkins, MN office".

    What's in it for You


    • A culture of innovation, empowerment, decision-making, and accountability
    • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
    • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
    • Hybrid work environment for most positions


    Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

    Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors.

    Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call
    #J-18808-Ljbffr
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