Jobs
>
Tampa

    Senior Solutions Engineer - Tampa, United States - Frontier, Inc.

    Frontier, Inc.
    Frontier, Inc. Tampa, United States

    3 weeks ago

    Default job background
    Description


    Senior Solutions Engineer

    At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.

    What we're seeking:

    In this in-person role, you will be required to report to our 610 N Morgan St Tampa, FL 33602 location to complete your work responsibilities.

    What we need in you:

    In this role, you will be customer facing and provide deep product and technical knowledge of Frontier portfolio. You will also interface with various Frontier engineering departments and product management teams to ensure proper solution design.

    What you'll do:

    Sales Related Activities:
    • Follows company sales methodology and processes
    • Comfortable with and very willing to participate in any customer-facing engagement
    • Actively lead or assist in all opportunities as assigned by Solutions Engineering management
    • Develop and deliver effective convincing professional presentations at any level within an organization
    • Drive incremental revenue by developing and maintaining key technical and business relationships that best position Frontier's capabilities and integrated value proposition
    • From a technical perspective, and in coordination with your sales counterpart, manage the communication and internal cooperation of Frontier resources in Sales, Support, Operations, Legal, and the company's executive team to drive sales success
    • Maintain current knowledge of Frontier competitor's offerings and be prepared to respond with differentiators ("value wedges") for each opportunity
    • Properly and accurately prepare and present a "technical handoff" for the customer's solution from the Sales area to the company's implementation/support teams
    Discovery & Solution Design:
    • Using a consultative selling approach, accurately identify customer business issues, determine customer desired outcomes, and design a technical solution that maximizes the use of Frontier products and services
    Communication:
    • Develop and maintain a positive internal and external working relationship
    • Solid verbal and written skills (considered above average to excellent)
    • Comfortably walk through a technical explanation verbally or on a whiteboard (e.g. not using PowerPoint)
    Learning:
    • Maintain a solid working knowledge of Frontier products and services, including any required internal or external certifications as defined by Solutions Engineering management
    • Maintain familiarity and adherence to all Frontier methods and procedures
    • Willing to actively mentor others in the organization
    Administrative & General Expectations
    • Successfully complete all assigned products, services, policies, and other training as assigned by management
    • On-time completion of quarterly objectives (MBOs) and reports that may be assigned by management
    • Track time/activities as may be defined by Solutions Engineering management
    • Adheres to the company's expense control policy
    • Documents activities and other items in the company's CRM system in a timely manner
    • Meets all assigned deadlines especially as it pertains to deliverables to a prospect/customer
    • Ability to travel is a base job requirement and varies by region. Travel may average 50% or more depending on the region size
    What we offer:

    Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include:
    • Salary Range: $65,000 - $139,000
    • 20 PTO (Paid Time Off) days + 10 paid holidays per year
    • Day one medical, dental, vision, and prescription drug plan
    • 401k match of 50% on 6% of eligible compensation
    • Same-sex spouse and domestic partner benefits coverage
    • 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
    What background you should have:
    • At least two to three years of customer-facing experience, or equivalent, in the technology industry
    • Significant experience including a background in commercial telecommunications
    • Background in solutions selling managed services is preferred
    • Experience in SD-WAN, Cloud (Google Cloud, Azure or AWS) etc. is a plus
    • Proven track record of establishing and solidifying strategic relationships with key customers and partners, while representing suites of complex IT, IT services, and/or advanced availability solutions
    • Ability to effectively analyze a customer/prospect's business process, leveraging an understanding of end-to-end business models and sales
    • Self-starter with experience leading medium to large deals
    • Exhibited skill-set, capabilities, and hard-hitting determination to drive through actions in partnership with management/business unit partners
    Qualifications:
    • Bachelor's degree in computer science or related area preferred but will consider applicants with equivalent work-related experience in a technical service or product support role with a minimum educational requirement of a H.S. Diploma or GED equivalent
    • A minimum of 2 to 5 years supporting complex customer requirements assessment and solutions development
    • A minimum of two years of technical services, pre-sales support experience or equivalent
    • Ideally at least two years of telecom, managed hosting services (especially focused on disaster recovery), networking experience, or equivalent.
    • Solid project management skills with the ability to prioritize multiple complex projects is required
    • This role requires effective listening, written & verbal communication skills
    • Effective presentation skills to all levels - ideally proven CxO level presentation expertise
    • Must have a valid state driver's license and clean driving record
    Technical Skills - Required:
    • Solid working knowledge of TCP/IP networking, IPv4 and 6, etc.
    • LAN, WAN (including SD-WAN), and security design
    • Infrastructure: Network, non-circuit designs/wireless, VPN, IP(Subnet) addressing/VLAN, load balancers, IDS/IPS, switches, routers, etc.
    Technical skills - additional desired skills:
    • Active certification in Google, AWS or Azure Cloud services preferred
    • Active certification in MEF/Ciena (Ethernet)
    • Disaster Recovery in the Cloud is desirable
    • Solid working knowledge of cloud-based disaster recovery strategies and methodologies is preferred.
    • Managed Hosting Services delivery, technologies, and concepts.
    • Network security methods, appliances, and systems.
    • Understanding/experience with a commercial CRM system such as Salesforce, SAP, Siebel, SugarCRM, etc.
    • Understanding/experience with Microsoft Office products (Word, Excel, PowerPoint, etc.)
    Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

    In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

    Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    RSRFTR

    Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Vaco

    Solutions Engineer

    3 weeks ago

    Vaco Tampa, United States

    Location: Locally based in Tampa Bay, FL. This will be remote for the 1st year; chance they may go to a loose hybrid model in 2025 · Must-Haves:Application architecture background - for the business side. · Integrations, APIs, JavaScript · SaaS · Cloud, Azure preferred · OVERVIE ...

  • TIBCO Software

    Solutions Engineer

    1 week ago

    TIBCO Software Tampa, United States

    Solutions Engineer · Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you ShareFile is now going back to our roots as a standalone business unit to focus on our SaaS business-an area ...

  • Vaco

    Solutions Engineer

    2 weeks ago

    Vaco Tampa, United States

    Location: · Locally based in Tampa Bay, FL. This will be remote for the 1st year; chance they may go to a loose hybrid model in 2025 · Must-Haves: · Application architecture background - for the business side. · Integrations, APIs, JavaScript · SaaS · Cloud, Azure preferred · ...

  • TIBCO Software

    Solutions Engineer

    1 week ago

    TIBCO Software Tampa, United States

    Solutions Engineer · Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you ShareFile is now going back to our roots as a standalone business unit to focus on our SaaS business-an are ...

  • Hillsborough County

    Solutions Engineer

    3 weeks ago

    Hillsborough County Tampa, United States

    Job Overview · This position is a Solutions Engineer role within Hillsborough County's Enterprise Geographic Information Systems (GIS) Section. The incumbent will perform development activities for the section, including all phases of application development, from discovery to d ...

  • Dazz

    Solutions Engineer

    3 weeks ago

    Dazz Tampa, United States

    Dazz is a place where everybody is on the hook to deliver, every contribution is valued, and the best ideas win. Join us · Why people love working here · We care about delivering great product, yes. But we're every bit as much about running our business with kindness, respect, d ...

  • Frontier Communications

    Senior Solutions Engineer

    23 hours ago

    Frontier Communications Tampa, United States

    Senior Solutions Engineer At Frontier, seeing what's beyond the horizon is in our fiber. And weve been doing just that for over 80 years connecting communities with emerging communications technology across the country. At Frontier, were transfor Solutions, Engineer, Solution, Se ...

  • eGain Corporation

    Implementation Solution Engineer

    3 weeks ago

    eGain Corporation Tampa, United States

    Hundreds of global brands trust eGain to automate customer engagement and empower employees in a digital-first world. Powered by knowledge and AI, our solution is top-rated by Gartner and Forrester. · We dream big and sweat details. We are diverse, optimistic, and tenacious. We t ...

  • Netskope

    Sr. Solutions Engineer

    3 weeks ago

    Netskope Tampa, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Ne ...

  • Netskope

    Sr. Solutions Engineer

    3 weeks ago

    Netskope Tampa, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Ne ...

  • Frontier Communications

    Senior Solutions Engineer

    3 weeks ago

    Frontier Communications Tampa, United States

    At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the dig ...

  • F5

    Solutions Engineer III

    1 week ago

    F5 Tampa, United States

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...

  • Netskope

    Sr. Solutions Engineer

    3 weeks ago

    Netskope Tampa, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started N ...

  • F5

    Solutions Engineer III

    1 week ago

    F5 Tampa, United States

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...

  • Zealogics

    Enterprise AI Solutions Engineer

    1 week ago

    Zealogics Tampa, United States

    Job Description: · Overview: As an Enterprise AI Solutions Engineer, you will be responsible for designing, developing, and implementing AI-driven solutions tailored to meet the unique needs of our enterprise clients. Leveraging cutting-edge technologies such as OpenAI ChatGPT, M ...

  • Pfizer

    Sr. Manager Solution Engineer

    23 hours ago

    Pfizer Tampa, United States

    Requirements gathering works closely with business stakeholders to gather and prioritize requirements for the salesforce platform. Guides the CRM software product technology development and delivery to meet business requirements, fostering essential Product Owner, Solution Engine ...

  • Elevance Health

    Solutions Engineer Advisor Senior

    6 days ago

    Elevance Health Tampa, United States

    Elevance Health · Solutions Engineer Advisor Senior · TAMPA , · Florida · Apply Now · Location: · This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. · Preferred Locati ...

  • BCC Engineering, LLC.

    Drainage Engineering Designer

    3 weeks ago

    BCC Engineering, LLC. Tampa, United States

    : · BCC Engineering is an award-winning ENR Top 500 Design Firm that offers integrated engineering services for both public and private sector clients. The BCC family of companies offer challenging opportunities in an environment where every team member is valued, supported, and ...

  • Pfizer

    Manager, Finops Engineering Lead

    2 weeks ago

    Pfizer Tampa, United States

    ROLE SUMMARY · The Digital Hosting Solutions (DHS) team represents the Digital Center of Excellence (CoE) for cloud infrastructure capabilities, providing foundational public and private cloud services to all business lines, globally across Pfizer. DHS is a high-performing team, ...

  • Mission Critical Solutions

    Estimator - Structured Cabling

    3 weeks ago

    Mission Critical Solutions Tampa, United States

    MCS is hiring for a **Structured Cabling Estimator** in **Tampa, FL**. This is a full-time, permanent position with benefits. · **Typical duties include**: · - Reviewing bid documents, prints, and specifications to understand project requirements. · - Selecting the appropriate ma ...