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    Practice Assistant - Boston, United States - Randstad USA

    Randstad USA
    Randstad USA Boston, United States

    2 weeks ago

    Randstad USA background
    TEMPORARY, Full time
    Description
    Randstad in partnership with Mass General Brigham are hiring a practice assistant for the 221 Longwood location. The position is during normal business hours for the clinic. If you have prior practice assistant or administrative assistant experience within the healthcare system and are interested in a long term opportunity, please apply today We would love to scheudle time to meet with you.

    salary: $23 - $24 per hour
    shift: First
    work hours: 8 AM - 4 PM
    education: High School

    Responsibilities

    The Practice Assistant II position is responsible for the day-to-day patient and customer interactions within
    practices and/or locations of the Department of Psychiatry. Working under the direction of the Practice
    Manager and/or Practice Coordinator, the Practice Assistant II is the main frontline contact and will interact with
    customers in person, by telephone and/or electronically. Since the role has significant impact on patient care,
    patient satisfaction, clinical operations and clinical revenue, the position requires outstanding customer service
    skills, attention to detail and having the appropriate technical skills to meet the job requirements in a timely and
    accurate manner. Directly reports to Practice Manager and indirectly reports to Practice Coordinator, Lead, and
    other Practice Managers.

    A few key responsibilities would be as follows:
    • Ensure customer satisfaction by appropriately managing the appointment schedule and access to clinical services.
    • Work closely with physicians to ensure scheduling of patient appointments is done in accordance with physician preferences and templates.
    • Verify patient's identity using 2+ identifiers when scheduling and during check-in process. Verify patient's appointment time and physician.
    • Maximize EPIC application features by accessing all available scheduling data and resources. Use in a manner that supports optimal access, appropriate appointment arrangements, and thorough documentation of relevant

      Skills
    • Organizational Skills
    • Handling Confidential Information
    • Multi-tasking
    • Oral Communication
    • Scheduling Appointments
    • Written Communication
    • Systems Support
    • Scheduling
    • Maintaining Calendars
    • Answering Phones
    • Microsoft Office
      Qualifications
    • Years of experience: 2 years
    • Experience level: Experienced
      Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

      Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

      At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

      Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

      Applications accepted on ongoing basis until filled.

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