- Perform on-site installation, repair, maintenance and qualifications.
- Must be client-focused, working in conjunction with other ULS teams and Sales
- Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks
- Review reports and documentation from customers and inspect malfunctioning product to determine nature and scope of problem
- Analyze review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
- Analyze chemistry reports of technical problems to recommend modifications to eliminate future problems
- Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
- Other duties may be assigned
- High school diploma and Bachelor's degree or equivalent experience
- Effective communication skills and ability to establish good customer rapport are essential
- Ability to prioritize service requests and produce clear and concise documentation
- Ability to work independently within a customer location
- Must be available to travel overnight up to 70% within the territory or other areas as required
- Essential Functions and Physical Requirements
- Ability to safely lift 50 Lbs with assistance on occasion.
- Ability to safely lift and carry 25-30 Lbs continuously throughout the day.
- Ability to bend, squat, stretch, and reach on a daily basis in a service function.
- Maintain a valid driver's license and safe driving record
- Bachelor's Degree in Chemistry, Sciences or related field
- Hands-on experience with Chromatography and Mass Spectrometry systems
- 3 or more years hands-on experience as a Service Engineer, particularly working with analytical instrumentation, or 3 or more years relevant industry experience
- GC or LC experience
-
Structural Engineer II
2 weeks ago
Parsons Corporation Remote, United States Full timeDescription · : STRUCTURAL ENGINEER II - California High Speed Rail – Fresno, California or Virtual Based / US West Region · POSITION OVERVIEW: · Looking for a role where your structural engineering design experience will make an immediate impact on construction? The CA Hig ...
-
Systems Engineer II
2 weeks ago
Edgewater Federal Solutions, Inc. Remote, United StatesJob Description · Job DescriptionSystems Engineer · Full Time Professional · Edgewater Federal Solutions is seeking a talented ServiceNow Developer to join and provide support to PSGSS contract located in Washington, D.C. As a ServiceNow Developer, your responsibilities will incl ...
-
Network Engineer II
4 weeks ago
Bullhorn Remote, United States Full timeFor the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye ...
-
Software Engineer II
3 weeks ago
Bentley Systems Remote, United StatesSoftware Engineer II · Position Summary: · Bentley Systems is seeking a talented Senior Software II to become a valued member of our Digital Experience team. The primary focus will be developing modules contributing to our backend licensing services which are used around the glob ...
-
Software Engineer II
6 days ago
Quokka Remote, United States Full timeQuokka is an enterprise mobile security company, providing security and privacy solutions for mobile apps and devices used by millions globally. We envision a world where every mobile app and device is free from any exploitable issues before they are in the hands of end users. To ...
-
Security Engineer II
3 weeks ago
GoGuardian Remote, United States Full time· What We Do · At GoGuardian, we're helping build a future where all learners are ready and inspired to solve the world's greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and ...
-
Data Engineer II
2 weeks ago
Openly Remote, United States Full time· . · Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data ...
-
Security Engineer II, Engineering
3 days ago
Trail of Bits Remote, United States Full timeWho We Are · Founded in 2012 by 3 expert hackers with no investment capital, Trail of Bits is the premier place for security experts to boldly advance security and address technology's newest and most challenging risks. It has helped secure some of the world's most targeted organ ...
-
Software Engineer II
6 days ago
Sidecar Health Remote, United States Full timeSidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen. · The passionate people who make up Sidecar Health' ...
-
Data Engineer II
6 days ago
GoodRx Remote, United States Full timeGoodRx is America's healthcare marketplace. Each month, millions of people visit to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 ...
-
Software Engineer II
2 weeks ago
Spring Health Remote, United States Full time· Our mission: to eliminate every barrier to mental health. · Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exa ...
-
Software Engineer II
1 week ago
Wave Remote, United StatesWave brings people together through virtual entertainment. Our shows enable artists and audiences to collaborate in the creation of the most interactive live performance experiences in the world. Waves are live, interactive and immersive shows that are unlike any virtual concert ...
-
DevOps Engineer II
1 day ago
ActBlue Remote, United States Full timeWHO WE ARE: · ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you've ever given online to a Democrat or progressive organizat ...
-
Sr. Engineer II
1 week ago
CrowdStrike Remote, United States Full time#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large s ...
-
Senior Software Engineer II
3 weeks ago
BallotReady Remote, United States Full timeBallotReady is searching for a Senior Software Engineer - Level II to develop our platform for voter engagement, build internal configuration tools for organizations, and create new features for people to take civic action year-round — and, as a result, join our team in working t ...
-
Senior Software Engineer II
1 week ago
Gametime United Remote, United States Full timeAbout Us: · Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it eas ...
-
Engineer II, Field Service
2 weeks ago
Thermo Fisher Scientific Remote, United States Full timeJob Description · Job Title: Field Service Engineer II · When you are part of the Thermo Fisher Scientific team, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-worl ...
-
Software Engineer II, iOS
3 days ago
Toast Remote, United States Full timeToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. · We're not your traditional tech company and we don't aim to be. Going against the grain is in our DNA. Building ...
-
Software Engineer II, Embedded
4 days ago
PreSonus Audio Electronics Remote, United States Full timeFender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation's ("FMIC") Advanced Development team, you will be a key technology leader who designs, develops, and maintains high-quality embedded audio s ...
-
Field Service Engineer II
2 weeks ago
Thermo Fisher Scientific Remote, United States OTHERJob Description · When you're part of Thermo Fisher Scientific, you'll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than ...
Field Service Engineer II- - Remote, United States - Thermo Fisher Scientific
Description
Job Description
When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.
Summary:
Unity Lab Services (ULS), a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers. This Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management. The successful candidate will provide complete services on Trace Elemental and Chromatography/Mass Spectrometry systems, including installation, repairs, preventative maintenance, and instrument qualifications. Our ideal candidate will be customer oriented, an advocate for Thermo Fisher Scientific in customer laboratories, and be eager to drive growth.
Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Location: The territory primarily covers Texas (DFW greater area) / Oklahoma
This position has not been approved for relocation.
At Thermo Fisher Scientific, each one of our 100,000+ extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Apply today
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
