- Requires knowledge of computer technology and information management concepts typically acquired by completion of an Associate or Bachelor's degree program in Computer Science, Information Systems, or other closely related field
- Requires at least one-year experience supporting desktops, laptops, Chromebooks, Macs and related peripheral devices including printers and scanners.
- Requires a thorough understanding of desktop, laptop and Chromebook technologies.
- Requires a fundamental knowledge of network connectivity and configuration for both wired and wireless devices. These may include hand held devices such as the IPad and smart phones.
- Requires knowledge in standard Google G-Suite technologies.
- The ability to interpret technical documentation and procedures.
- Ability to set up, operate, maintain and repair personal computers, peripherals and systems.
- Extensive knowledge of standard desktop software as well as a fundamental knowledge of web based applications.
- Ability to perform hardware and software upgrades/configurations on personal computers and similar devices.
- Organization skills necessary to coordinate the completion of tasks independently as well as with others to meet established deadlines.
- Requires excellent customer relations skills.
- Ability to communicate clearly and effectively.
- Requires interpersonal skills necessary in order to communicate effectively with district staff and vendors.
- Ability to interact positively and effectively with all staff.
- Ability to communicate clearly and establish an effective working relationship with clients and coworkers.
- Keeps current with computer technology through formal and informal methods.
- Competent in computer and peripherals' hardware troubleshooting and maintenance.
- Provides Chromebook repair support (batteries, screens, keyboards etc) for chromebook devices
- Delivers, configures, installs, and inventories Chromebooks and devices for the district.
- Performs hardware maintenance with repairs done in-house.
- Works with dept ordering staff to have supplies on hand for Chromebooks
- Tests all hardware and software prior to releasing to the user.
-
Level 3 Support Technician
4 weeks ago
Advanced Intelligence Engineering LLC Wheaton, United StatesJob Description · Job DescriptionJob Description: Support Technician · Advanced Intelligence Engineering is a Managed Services IT Provider located in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions. ...
-
Level 3 Support Technician
3 weeks ago
Advanced Intelligence Engineering Wheaton, United StatesJob Description: Support Technician · Advanced Intelligence Engineering is a Managed Services IT Provider located in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions. The Level 3 Support Technician p ...
-
Client Support Technician
4 hours ago
Delaware Nation Industries Villa Park, United StatesOverview: · Delaware Nation Industries (DNI) is a prime contractor providing manpower and support IT Operations and Maintenance to the Defense Contract Audit Agency (DCAA) to ensure every DCAA employee has reliable support and access to the DCAAs network equipment, email systems ...
-
Level 3 Support Technician
4 weeks ago
Advanced Intelligence Engineering LLC Wheaton, United StatesJob Description · Job DescriptionJob Description: Support Technician Advanced Intelligence Engineering is a Managed Services IT Provider located in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions. T ...
-
IT Support Technician
2 weeks ago
Dynomax Inc. Wheeling, United States ITIT Support Technician · Headquartered in Wheeling, Illinois, Dynomax, Inc. is a manufacturing leader of machined parts and electrical components for the aerospace and defense industries. We are seeking an experienced IT Support Technician who will support the technology needs of ...
-
Support Technician
2 weeks ago
Dave & Busters Schaumburg, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
-
End User Support Technician
4 weeks ago
Marmon Holdings, Inc. Carol Stream, United StatesMarmon Foodservice Technologies, Inc. · Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're co ...
-
End User Support Technician
3 weeks ago
Marmon Foodservice Technologies Carol Stream, United StatesAbout The Job · Though you may not know us by name, you've most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we've designed and manufactured foodservice equipment for some of the world's biggest, most recognized consumer br ...
-
End User Support Technician
3 weeks ago
Marmon Foodservice Technologies Carol Stream, United StatesAbout The Job · Though you may not know us by name, youve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, weve designed and manufactured foodservice equipment for some of the worlds biggest, most recognized consumer bran ...
-
End User Support Technician
3 weeks ago
Marmon Holdings, Inc. Carol Stream, United StatesMarmon Foodservice Technologies, Inc.Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're commit ...
-
Lab Support Technician
2 weeks ago
Quest Diagnostics Incorporated Wood Dale, United StatesCategory Laboratory Location Wood Dale, Illinois Job function Operations Job family Laboratory Operations · Shift Night Employee type Regular Full-Time Work mode On-site · Lab Support Technician - Wood Dale, IL - Monday-Friday 2:00am-10:30am (Rotational Weekends) · * Proof of COV ...
-
Lab Support Technician
2 weeks ago
Quest Diagnostics Incorporated Wood Dale, United StatesCategory Laboratory Location Wood Dale, Illinois Job function Operations Job family Laboratory Operations · Shift Night Employee type Regular Full-Time Work mode On-site · Lab Support Technician - Wood Dale, IL - Tuesday - Saturday - 12:00AM-8:30AM · Proof of COVID-19 vaccination ...
-
Desktop Support Technician
1 week ago
Connection Chicago, United States Full timeWhat We Do: · We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right com ...
-
Desktop Support Technician
4 days ago
Connection Chicago, United States Full timeWhat We Do: · We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right com ...
-
Agricultural Support Technician
3 weeks ago
Sterling Engineering Inc. Naperville, United StatesJob Description · Job DescriptionTitle: Product Specialist · Location: Naperville, IL (Relocation Available) · Overview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best o ...
-
IT Support On-Site Technician
2 weeks ago
Middleground Westchester, United StatesJob Description · Job DescriptionMiddleground, established in 2009, is a growing IT Managed Service Provider located in Westchester (20 minutes to the Chicago Loop and most suburbs) is seeking a Field Support Technician to join our team. For this role, you will be on-site M-T at ...
-
Customer Support Technician
2 weeks ago
MC Machinery Systems, Inc. Elk Grove Village, United StatesJob Description · Job DescriptionPosition Title: Customer Support Representative · DESCRIPTION · Our Call Center Customer Support Representatives help set the standard to what has made MC Machinery Systems successful for over 40 years. We strive to exceed customer expectations on ...
-
Customer Support Technician II
1 week ago
Motorola Solutions Schaumburg, United States Full timeJob Description · - · The Customer Support Technician II reports to the Supervisor of the regional Devices System Support and will be focused on supporting partners of the APX product line. · Responsibilities include but are not limited to: · Provide front-line technical suppor ...
-
Lead IT Support Technician
2 weeks ago
Crate&Barrel Romeoville, United StatesWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion ...
-
Staff Support Technician
2 weeks ago
Endeavor Health - Edward-Elmhurst Healthcare Chicago, United StatesPosition: Staff Support Technician. Location: Chicago, IL - Per Diem. Hours: Per Diem; Rotating. Required Travel: May float to AP 2 Behavioral Health. What you will need:High School Diploma or GED preferred or equivalent work experience. A Brief Over Support Technician, Technicia ...
IT Support Technician - Wheaton, United States - DuPage County ROE
Description
Position Type:Technology/IT Support Technician
Date Posted:
4/16/2024
Location:
School Service Center
District:
Community Unit School District 200
- website
COMMUNITY UNIT SCHOOL DISTRICT 200
IT SUPPORT TECHNICIAN
GENERAL SUMMARYThis position is responsible for the service and support of the technologies that define current and future academic environments within District 200 as well as direct interaction with end users throughout the troubleshooting process. It is firmly aligned with the concept of customer service, responsiveness, and follow-up. This position also involves learning to repair Chromebooks and the roll out of new devices. This position reports to the Support Services Manager.
Salary
Starting $48,000 with $2000 escalator after successful 6 mo. of employment
QUALIFICATIONS
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and talk or hear; stand; walk; operate a computer and reach with hands and arms and will frequently repeat the same hand, arm, or finger motion such as typing. Specific vision abilities required by this job include close vision at a video display terminal or monitor. The employee may occasionally lift up to 50 pounds such as boxes of computers, printers and scanners.
WORK ENVIRONMENT
The noise level in the work environment is standard with some mechanical room noise.